What are the responsibilities and job description for the Veteran Services Officer position at Craven County?
JOB
The Veteran Services Officer performs a variety of administrative work to assist veterans and their families in the County in obtaining benefits offered by the federal and state Department of Veterans Affairs.
EXAMPLE OF DUTIES
Assists veterans and their dependents in applying to the Department of Veterans Affairs for pension, compensations, burial allowance, medical services, education and housing loans, death benefits, and other benefits.Assists veterans and their dependents in completing relevant applications and assuring that necessary records, medical reports, and materials are collected and submitted to substantiate the claim.Assists veterans and their families with a wide variety of paperwork processing and expediting; recommends acceptable documentation and sources to obtain documentation for applications and claims.Interprets, applies, explains, and research various state and federal regulations pertaining to veterans' benefits.Clarifies problems and concerns with claim processing by contacting national, state, regional, and district veteran’s representative, discussing the options and resolving issues.Establishes and maintains a variety of records, reports, and applicant files.Advises potential applicants with the online application process for the State Scholarship program and other educational benefits.Provides contacts of other resources and agencies providing assistance needed by veterans and dependents.
SUPPLEMENTAL INFORMATION
Attends meetings and conferences to keep current on veteran’s issues and requirements.Performs related duties as required.May be required to serve during times of disaster.
The Veteran Services Officer performs a variety of administrative work to assist veterans and their families in the County in obtaining benefits offered by the federal and state Department of Veterans Affairs.
EXAMPLE OF DUTIES
Assists veterans and their dependents in applying to the Department of Veterans Affairs for pension, compensations, burial allowance, medical services, education and housing loans, death benefits, and other benefits.Assists veterans and their dependents in completing relevant applications and assuring that necessary records, medical reports, and materials are collected and submitted to substantiate the claim.Assists veterans and their families with a wide variety of paperwork processing and expediting; recommends acceptable documentation and sources to obtain documentation for applications and claims.Interprets, applies, explains, and research various state and federal regulations pertaining to veterans' benefits.Clarifies problems and concerns with claim processing by contacting national, state, regional, and district veteran’s representative, discussing the options and resolving issues.Establishes and maintains a variety of records, reports, and applicant files.Advises potential applicants with the online application process for the State Scholarship program and other educational benefits.Provides contacts of other resources and agencies providing assistance needed by veterans and dependents.
SUPPLEMENTAL INFORMATION
Attends meetings and conferences to keep current on veteran’s issues and requirements.Performs related duties as required.May be required to serve during times of disaster.
