What are the responsibilities and job description for the Director of Operations position at Crawford Thomas Recruiting?
Job Title: Director of Operations
Location: Dubuque, IA
Position Summary
The Director of Operations is responsible for overseeing the daily operations of a senior living community, ensuring the delivery of high-quality care and services to residents. This leadership role involves managing staff, maintaining regulatory compliance, and implementing strategies to enhance operational efficiency and resident satisfaction.
Key Responsibilities
Operational Leadership: Oversee the daily operations of the facility, ensuring services are delivered efficiently and align with community standards.
Regulatory Compliance: Ensure compliance with all applicable local, state, and federal regulations governing long-term care facilities.
Financial Management: Develop and manage budgets, monitor financial performance, and implement cost-control measures to ensure financial sustainability.
Staff Management: Recruit, train, and supervise staff; conduct performance evaluations; and foster a positive work environment that promotes teamwork and professional development.
Resident Care and Satisfaction: Ensure the delivery of high-quality care and services that meet residents' needs and preferences. Implement programs to enhance resident satisfaction and quality of life.
Quality Improvement: Develop and implement quality improvement initiatives to enhance operational efficiency and care outcomes.
Community Engagement: Serve as a liaison between the facility, residents, families, and the broader community. Promote positive relationships and represent the facility in community events and activities.
Qualifications
Education: Bachelor's degree in healthcare administration, business administration, nursing, or a related field; a master's degree is preferred.
Experience: Minimum of 5 years of leadership experience in a long-term care or senior living setting. Proven track record of managing operations, staff, and budgets effectively.
Licensure/Certification: Must hold a valid Nursing Home Administrator (NHA) license in the state of Iowa or be eligible to obtain one.
Skills: Strong leadership, communication, and interpersonal skills. Ability to develop and implement strategic plans. Proficiency in financial management and understanding of regulatory requirements.
Working Conditions
The role requires a full-time commitment with the possibility of occasional evening or weekend hours to meet the needs of the facility. The Director of Operations will work in an office setting within the facility but will also spend time in resident areas and may need to respond to emergencies or urgent situations as they arise.
Location: Dubuque, IA
Position Summary
The Director of Operations is responsible for overseeing the daily operations of a senior living community, ensuring the delivery of high-quality care and services to residents. This leadership role involves managing staff, maintaining regulatory compliance, and implementing strategies to enhance operational efficiency and resident satisfaction.
Key Responsibilities
Operational Leadership: Oversee the daily operations of the facility, ensuring services are delivered efficiently and align with community standards.
Regulatory Compliance: Ensure compliance with all applicable local, state, and federal regulations governing long-term care facilities.
Financial Management: Develop and manage budgets, monitor financial performance, and implement cost-control measures to ensure financial sustainability.
Staff Management: Recruit, train, and supervise staff; conduct performance evaluations; and foster a positive work environment that promotes teamwork and professional development.
Resident Care and Satisfaction: Ensure the delivery of high-quality care and services that meet residents' needs and preferences. Implement programs to enhance resident satisfaction and quality of life.
Quality Improvement: Develop and implement quality improvement initiatives to enhance operational efficiency and care outcomes.
Community Engagement: Serve as a liaison between the facility, residents, families, and the broader community. Promote positive relationships and represent the facility in community events and activities.
Qualifications
Education: Bachelor's degree in healthcare administration, business administration, nursing, or a related field; a master's degree is preferred.
Experience: Minimum of 5 years of leadership experience in a long-term care or senior living setting. Proven track record of managing operations, staff, and budgets effectively.
Licensure/Certification: Must hold a valid Nursing Home Administrator (NHA) license in the state of Iowa or be eligible to obtain one.
Skills: Strong leadership, communication, and interpersonal skills. Ability to develop and implement strategic plans. Proficiency in financial management and understanding of regulatory requirements.
Working Conditions
The role requires a full-time commitment with the possibility of occasional evening or weekend hours to meet the needs of the facility. The Director of Operations will work in an office setting within the facility but will also spend time in resident areas and may need to respond to emergencies or urgent situations as they arise.
