What are the responsibilities and job description for the Field Service Operations Manager (HVAC) position at CRD Careers (Independent Recruiters)?
Company Description
CRD Careers brings over 20 years of expertise in leadership, mentoring, and talent acquisition to this passion-driven mission. Our goal is not only to break down gender and racial barriers but to empower organizations of all sizes with a Creative, Resourceful, and Diverse approach.
At CRD Careers, we’re redefining partnerships to build inclusive and thriving workplaces for the future.
Contact a Talent Manager via phone or text: (407) 436 -9060
Job Description
Our client, a leading provider in the HVAC industry, is seeking a Field Service Operations Manager to oversee and optimize their field operations in Orlando, FL.
This role offers a unique opportunity to lead a team of skilled technicians while ensuring top-tier service, delivery and operational excellence.
If you’re a proactive leader with HVAC expertise, this is your chance to make an impact
Key Responsibilities:
Manage daily field operations, including scheduling, dispatching, and resource allocation.
Lead and mentor a team of field service technicians to achieve performance goals.
Ensure compliance with safety standards, company policies, and industry regulations.
Collaborate with customers to address and resolve service issues promptly.
Monitor and improve operational metrics, including efficiency, customer satisfaction, and cost control.
Develop and implement training programs to enhance technician skillsets.
Qualifications
What We’re Looking For:
Proven experience in field service management, preferably in the HVAC industry.
CERTIFIED in either Carrier or Trane
Strong leadership and communication skills with the ability to inspire and motivate a team.
Expertise in scheduling, dispatching, and operational logistics.
Knowledge of HVAC systems and troubleshooting techniques.
Proficiency in using service management software and tools.
Commitment to safety, quality, and customer satisfaction.
Additional Information
Why this is a great role:
Competitive salary and benefits package.
Opportunities for professional growth and advancement.
Be part of a company that values innovation, collaboration, and excellence.
Work in a supportive environment where your contributions make a difference.
Perks & Benefits:
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holiday pay.
Access to ongoing training and development programs.
Employee discounts on HVAC products and services.
Ready to Apply? If you’re ready to lead and elevate field operations in a dynamic environment, we’d love to hear from you! Apply today to take the first step toward an exciting career as a Field Service Operations Manager in Orlando, FL.
