What are the responsibilities and job description for the Packout Technician position at CRDN of Southern CO?
CRDN is the leading expert in contents restoration. We serve as part of the emergency response team, working with policyholders, insurance representatives, and contractors to restore peace of mind after a disaster. Our services reduce replacement costs and limit additional living expenses. In short, we help policy owners get back on their feet.
- The primary responsibility of the Restoration Technician is to develop a good relationship with the homeowner and establish trust with the homeowner from the beginning.
- Drives assigned vehicle in order to pick up or deliver CRDN orders or jobs.
- Assists in loading and unloading the vehicle. Collects or delivers customers’ orders from their homes including textiles, electronics, art and appliances.
- Assists in preparing inventory lists of customers’ orders.
- Logs in inventory and prepares order for tagging and cleaning.
- Delivers and picks-up orders to and from the dry cleaning plant and warehouse.
- Organizes and stores completed orders in the warehouse according to storage specifications.
- Opportunity for growth within the company.
Minimum Qualifications and Requirements:
- Customer service experience (in the field) preferred
- Valid Driver License
- Instill care and concern during stressful emotional situations.
- Lead and influence the team with a positive spirit.
- Maintain composure at all times.
- Speak clearly and persuasively in all situations; listen, ask questions for clarification and be decisive in your decision making process and include the rest of the team for appropriate action.
- Strong customer service orientation and problem solving skills. Have empathy and compassion Bilingual (English/Spanish) a plus
- Must be able to drive a commercial vehicle
- Must have a valid, clean driving record
- Be able to work in environments with dust, mold, bacteria and/or smoke.
- Ability to drive within our assigned territory and be able to follow GPS instructions
- Ability to read and interpret documents.
- Ability to add, subtract and perform basic arithmetic calculations.
- Ability to use a hand held scanner.
- Ability to move, lift, load and reach inventory weighting up to 50 pounds.
- Ability to sit in a vehicle for extended periods of times.
Job Type: Full-time
Pay: $32,000.00 - $35,000.00 per year
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $32,000 - $35,000
