What are the responsibilities and job description for the Director of Operations position at CRE Recruiting?
Our client, a top performing commercial investment sales team with a track-record of multimillion dollar gross commissions annually seeks a strategic Director of Operations to help improve execution, develop / implement growth strategies, and ultimately provide necessary leverage to scale their already successful business.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
The Director of Operations will work as the right hand of the team's leader and senior team members in the establishment and attainment of the team’s short term and long-term strategies aimed at maximizing revenue and gross commissions while maintaining its unique entrepreneurial culture.
They will directly oversee, manage, and implement best practices across all Group operations, including packaging, marketing, facilitating transactions, team growth, and training.
This is an in office role located in Encino 5 days / week.
A day in the life of the successful Director of Operations includes, but is not limited to :
- Working collaboratively with the team on client pitches, meetings, and strategic events to win, execute, and close new business.
- Overseeing, managing, and implementing best practices across functions including, but not limited to : transaction management, social media, marketing, & business operations.
- Recruiting and hiring new team members that are aligned with the team culture.
- Implementation of brand growth strategies focused on increasing gross revenue.
- Business development and facilitating transactions after initial business development through to BOV and marketing packages, communicating with potential buyers, and stewarding the transaction to a successful closing.
- Transaction coordination, taking care to provide white-glove, concierge-level service to clients in collaboration with the team's Analyst, Graphic Designer, & Associates.
- Planning, creating, and posting thought-leadership content to position the team as the go-to resource for commercial investment sales, leveraging platforms like LinkedIn, Instagram, YouTube, etc.
- Training, mentoring, and performance managing the team; monitoring individual and team KPIs, leveraging all available data, sales best practices, and professional development materials.
- Reviewing the team’s workflow, resources, and tools for efficiency, cost savings, and effectiveness as the business grows & scales.
- Attending industry events, conferences, and universities for the purposes of networking with potential clients / collaborators, and recruiting & attracting talent on behalf of the team.
Requirements : The ideal Director of Operations candidate possesses the following skills & experience :
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