What are the responsibilities and job description for the Team Leader position at Creamistry Baton Rouge?
Starting Pay $10 a hour $2-3 a hour tip rate tips!
Great job for college students with very flexible scheduling!
Creamistry Team Leader Responsibilities
General Responsibilities
- Keep the staff busy by leading and delegating tasks
- Send people on appropriate breaks (if necessary)
- Shift people around to make operation run more efficiently
- Oversee the cleaning schedule and making sure it gets completed
- Ensure all backups are done at the beginning of each shift, and stocking extra for the weekend
- Assist with training and monitoring progress of new employees
- Quality control – making sure each ice cream is frozen and scooped properly
- Be an encouraging and motivating leader during peak hours
- Ensure all employees are doing their tasks correctly and in a timely manner
- Provide quick problem solving skills and handle customer complaints when manager(s) is not present
- Sending employees to check the customer area and restroom hourly
- Ensure the team is greeting and offering extraordinary customer service
Morning Team Leader
- Properly open the store on time
- Responsible for completing most, if not all, the backups for the evening and weekends
- Make sure that the evening shift had closed properly--inform the team of what was done incorrectly if any
- Write out the schedule on the break sheet for the day
- Generally, in charge of deep cleaning since it is slower in the mornings
- Ensure Grab N’ Go and kitchen freezers are stocked with ice cream cakes, pucks, and pints
Evening Team Leader
- Communicate with the morning staff to see what back-ups or tasks need to be completed for the evening shift
- Follow proper cash out procedures and make sure to put the sales in the safe
- Properly close the store
- Inform store owner of any low inventory (generally, bananas and strawberries)
- Inform the next day’s opening staff of any tasks that need to be completed at the beginning of the shift (IE. Making more bases because there are no back-ups)i’m
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Night shift
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $2 - $3