Demo

Team Leader

Creamistry Baton Rouge
Baton Rouge, LA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/3/2025

Starting Pay $10 a hour $2-3 a hour tip rate tips!

Great job for college students with very flexible scheduling!

Creamistry Team Leader Responsibilities

General Responsibilities

  • Keep the staff busy by leading and delegating tasks
  • Send people on appropriate breaks (if necessary)
  • Shift people around to make operation run more efficiently
  • Oversee the cleaning schedule and making sure it gets completed
  • Ensure all backups are done at the beginning of each shift, and stocking extra for the weekend
  • Assist with training and monitoring progress of new employees
  • Quality control – making sure each ice cream is frozen and scooped properly
  • Be an encouraging and motivating leader during peak hours
  • Ensure all employees are doing their tasks correctly and in a timely manner
  • Provide quick problem solving skills and handle customer complaints when manager(s) is not present
  • Sending employees to check the customer area and restroom hourly
  • Ensure the team is greeting and offering extraordinary customer service

Morning Team Leader

  • Properly open the store on time
  • Responsible for completing most, if not all, the backups for the evening and weekends
  • Make sure that the evening shift had closed properly--inform the team of what was done incorrectly if any
  • Write out the schedule on the break sheet for the day
  • Generally, in charge of deep cleaning since it is slower in the mornings
  • Ensure Grab N’ Go and kitchen freezers are stocked with ice cream cakes, pucks, and pints

Evening Team Leader

  • Communicate with the morning staff to see what back-ups or tasks need to be completed for the evening shift
  • Follow proper cash out procedures and make sure to put the sales in the safe
  • Properly close the store
  • Inform store owner of any low inventory (generally, bananas and strawberries)
  • Inform the next day’s opening staff of any tasks that need to be completed at the beginning of the shift (IE. Making more bases because there are no back-ups)i’m

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • Flexible schedule

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

People with a criminal record are encouraged to apply

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Salary : $2 - $3

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