Account Manager

Position: Account Manager

Location: Orem, UT (this position is inhouse, no remote positions available)

At Creatably, we grow brands.  Creatably is a dynamic and innovative video marketing agency located in Orem, Utah. We specialize in creating cutting-edge advertising campaigns for disruptive brands. Our mission is to help our clients build brand and efficiently sell to their customers through the power of video and online marketing. We believe in pushing the boundaries of creativity to drive results and deliver exceptional value to our clients. In other words, we help companies sell lots of stuff online using funny videos. 

Creatably is seeking a results-driven and creative Account Manager to join our passionate team. Specializing in long-form, cutting-edge paid media video campaigns, we are dedicated to pushing the boundaries of visual storytelling to captivate audiences and drive impactful results for our clients.

Responsibilities:

• Understanding Client Objectives: Collaborating with clients to understand their business goals, marketing objectives, and advertising needs.
• Communication: Serving as a liaison between the client and internal teams, ensuring clear communication and understanding on both sides.
• Project Management: Overseeing the execution of advertising campaigns, coordinating with various teams such as creative, media, and production to ensure timely and successful delivery.
• Strategic Planning: Contributing to the development of advertising strategies and campaigns that align with the client's objectives.
• Budget Management: Managing the budget for advertising campaigns and ensuring efficient allocation of resources to achieve desired outcomes.
• Scale and Scope Management: Handling additional requests and helping identifying additional smaller projects that can aid in overall campaign goals. 
• Problem Solving: Addressing any concerns or issues raised by clients and working with internal teams to find solutions.
• Strategic Consultation: Provide strategic consultation to clients on how additional services can enhance their overall marketing strategy and contribute to achieving their business objectives.
• Leverage Partnerships: Collaborate with our strategic partners to introduce and seamlessly integrate complementary services such as email campaigns, increased ad spend, and lower funnel ads.
• Customized Solutions: Develop tailored solutions and proposals for clients, showcasing how additional services can optimize their current marketing efforts.
• Client Satisfaction: Monitoring client satisfaction and identifying opportunities for upselling or expanding services.
• Reporting: Providing regular weekly updates and reports to clients and internal teams on the progress of advertising campaigns.

Qualifications:

• 2-5 Years previous account management experience.
• Client-Centric Approach: A client-centric mindset with a focus on understanding client needs and providing solutions that contribute to their long-term success.
• Relationship Building: Create trust and demonstrate expertise among clients and the ability to establish trust quickly but authentically. 
• Strategic Thinking: Ability to think strategically and propose innovative solutions that align with clients' marketing goals.