What are the responsibilities and job description for the Merchandise Processor position at Creative Cove Inc.?
Our Metrowest Client is looking for a Merchandise Processor with 1 years' worth of experience for an immediate long term contract. The Merchandise Processor organizes, maintains, and executes the flow of merchandise samples across the organization. This role is onsite 5 days a week and pays $19/hr W2.
Responsibilities:
Assists with the processing of merchandise samples to include:
Opening packages for buyers
Packaging and shipping samples back to vendors
Assisting Merchandise Assistants with clean-up of flow
Moving samples to designated building location and/or conference room
Maintaining buyer sample closets
Organizing samples for special sample projects and/or product review meetings
Ensures proper handling of all merchandise samples
Manages the flow of FedEx, UPS, vendor and home office shipments
Communicates with charity organizations weekly on pickup details
Communicates and follows through with necessary departments and divisions at various levels
Assists in set up and removal of sample fixtures in department sample sections and conference rooms
Requirements:
High School Diploma or equivalent
Works independently, requires minimal supervision
Demonstrates flexibility and ability to adapt to an ever-changing and diverse environment
Developed verbal communication skills with ability to assess and tailor communication style to all levels, personalities and needs
Strong attention to detail; strong organizational and follow through skills
Proven ability to multitask in a high volume and fast-paced environment while maintaining a positive and professional demeanor
Prior shipping, stockroom or warehouse stocking experience a plus
May require heavy lifting (50 lbs)
Major Areas of Responsibility
Purchase Orders
• Prepares and writes domestic and import purchase orders. Enters and reviews electronic PO's via the Buyer Worksheet application. Revises purchase orders daily and follows the purchase order change process. Ensures all necessary signatures are obtained for a letter of credit PO.
• Partners with Planning & Allocation to expedite PO entry. Follows through with P&A to ensure electronic PO's are addressed in a timely and accurate manner.
• Ensures accuracy and integrity of ASN/EDI PO information including identifying ASN/EDI orders and contacting vendors for required information when needed.
• Pulls late lists weekly and follows up on all late PO's with vendors. Reviews ship dates and cancels or makes revisions as necessary. Receives authorization from Buyer to approve vendor shipping extensions and renegotiate costs as needed. Follows up with traffic/transportation departments as needed.
• Tracks all PO's generated through the buyer worksheet system to ensure final PO has been received.
• Assists in merchandise shipment follow up and problem solving for over/under shipments and vendor charge-backs/cost discrepancies.
Vendor Communication
• Communicates daily with vendors via telephone and email regarding purchase orders, allocations, problem solving, etc. Plays an integral role in enhancing and maintaining strong working relationships.
• Fields and screens telephone calls for PO and non-PO related matters to include prospective vendor inquiries, scheduling vendor appointments and allocation inquiries. Initiates calls to vendors to solicit contact and address information to ensure vendor databases are accurate and updated.
General Office Duties, Vendor Samples and Special Projects
• Faxes, files and photocopies PO's and other departmental forms. Develops effective organizational techniques to support merchants and operations such as filing and binder systems.
• Organizes reports for Buyers on a weekly basis to include Buyer Control File and On Order Inquiry.
• Coordinates all travel arrangements weekly for 2-5 merchants and completes Merchandise Manager/Buyer itinerary paperwork including scheduling market appointments.
• Assists and supports MAs and merchants outside of own area to include corporate buying offices as needed.
• Coordinates and sets up vendor and agent visits at the home office.
• Assists in pre-production/production sample process to include tracking receipt of samples, setting up displays for buyer approval and creating and maintaining binders, etc.
• Opens and organizes all sample packages for buyer review. Requests samples from vendors for strategy meetings and ensures samples are received and returned in a timely manner and organizes and maintains sample room and purges samples as needed.
• Maintains a pre-ticket address database and follows-up with the Planning department and vendors to resolve pre-ticketed merchandise problems.
• Complies with Sarbanes Oxley requirements by obtaining Buyer and AVP, MM signatures on all PO's.
• Performs special projects as assigned or directed (i.e. pullng selling, weekly $ spend grids, spreadsheets, etc.)
Salary : $19