Chargeback & Fraud Analyst

Our client, a leading company in the transportation industry, is seeking a Chargeback & Fraud Analyst to join their team. This full-time role operates Monday through Friday with flexibility to work remotely. When in the office, the environment is business casual, fostering a professional yet comfortable workspace. The Chargeback & Fraud Analyst will play a crucial role in analyzing and resolving fraud-related transactions, managing chargebacks, and ensuring data accuracy.

Key Responsibilities

• Chargeback & Fraud Analysis: Review and balance records related to chargebacks and fraud statuses, ensuring accurate financial reconciliation.
• Data Entry & Trend Analysis: Enter and analyze data related to fraud and chargeback trends, identifying patterns that contribute to fraud prevention efforts.
• Dispute Resolution & Prevention: Investigate fraudulent transactions, determine the necessary evidence for dispute resolution, and work within the 90-day chargeback cycle to present findings.
• Email & Communication: Handle email requests related to fraud, chargebacks, and disputes, collaborating with internal teams to address and resolve cases efficiently.
  
  

Qualifications

• Experience with chargebacks, fraud analysis, or transaction disputes preferred.
• Strong data entry and analytical skills.
• Familiarity with reservation platforms.
• Basic understanding of accounting principles, particularly how chargeback coding ties to journal entries.
• Ability to work independently, prioritize tasks, and meet deadlines in a high-volume environment.
• Exceptional attention to detail and ability to identify fraud trends.
  
  

Why Join Our Client?

• Work in a flexible environment with remote options.
• Join a collaborative and detail-oriented team.
• Gain valuable experience in fraud prevention and dispute resolution within the transportation industry.
• Business casual dress code when working in the office.
  
  

If you are a highly detail-oriented professional with experience in fraud analysis and chargeback resolution, we encourage you to apply for the Chargeback & Fraud Analyst position today!

#INMAR2025

#ZRCFS