What are the responsibilities and job description for the Information Technology Manager position at Creative Financial Staffing (CFS)?
IT Operations Manager
About The Role
We are looking for a dedicated and strategic IT Operations Manager to oversee and optimize our organization's IT infrastructure. This role is responsible for managing hardware, software, network systems, and security to ensure seamless operations and alignment with business objectives. The ideal candidate will bring strong leadership skills, technical expertise, and a passion for innovation.
Key Responsibilities
Education & Certification:
About The Role
We are looking for a dedicated and strategic IT Operations Manager to oversee and optimize our organization's IT infrastructure. This role is responsible for managing hardware, software, network systems, and security to ensure seamless operations and alignment with business objectives. The ideal candidate will bring strong leadership skills, technical expertise, and a passion for innovation.
Key Responsibilities
- Oversee the organization's entire IT environment, ensuring efficiency, security, and reliability.
- Manage IT infrastructure, including hardware, software, servers, network systems, and Office 365 administration.
- Lead IT support services, including customer service/help desk operations.
- Implement and maintain IT policies, security protocols, and compliance standards.
- Supervise and mentor IT staff, fostering a culture of continuous improvement.
- Collaborate with stakeholders to align IT strategy with business needs.
- Manage IT projects, ensuring timely delivery and effective resource utilization.
Education & Certification:
- Bachelor’s degree in Computer Science or a related field (or equivalent education/experience).
- Minimum 3 years of experience in IT operations, including:
- Project management
- Business applications
- Customer service/help desk support
- Server administration
- Office 365 administration
- Network administration
- At least 2 years of supervisory experience leading IT teams.
- Strong proficiency in Microsoft Office Suite and IT systems management.
- Excellent problem-solving and troubleshooting abilities.
- Strong communication and leadership skills.
- Ability to work collaboratively across departments and with leadership.
- Medical, dental, and vision coverage
- Employer-paid life insurance, long-term disability, and a 401(k) with matching
- Paid holidays, vacation, and sick leave
- Employee Assistance Program & supplemental insurance options
Salary : $55,000 - $66,000
