Client Service Manager

Job Summary :

Our client is seeking a dedicated and detail-oriented Client Service Manager to join their team in the insurance industry. The ideal candidate will play a pivotal role in delivering exceptional service to their clients by managing policies, conducting product research, and fostering strong relationships with insurance carriers. This role requires a Property and Casualty License and a passion for client service excellence. Key Responsibilities for Client Service Manager :

• Client Policy Management : Serve as the primary point of contact for clients, assisting with policy inquiries, renewals, changes, and claims.
• Product Research : Stay informed on insurance products, coverages, and industry trends to recommend tailored solutions for clients.
• Relationship Building : Develop and maintain strong relationships with insurance carriers to facilitate seamless service and effective resolution of issues.
• Client Support : Address client concerns promptly and professionally, ensuring a positive client experience.
• Compliance and Documentation : Ensure all activities comply with industry regulations and maintain accurate records of client interactions and policy details.
• Team Collaboration : Work closely with internal teams to ensure client needs are met and business goals are achieved.

Qualifications for Client Service Manager :

• Property and Casualty License (Required) : Active and in good standing.
• Insurance Industry Experience : Proven experience in client service roles within the insurance industry.
• Communication Skills : Excellent verbal and written communication skills to interact effectively with clients and carriers.
• Analytical Skills : Ability to research and analyze insurance products to provide informed recommendations.
• Relationship Management : Demonstrated ability to build and maintain strong relationships with both clients and carriers.
• Detail Orientation : Strong organizational skills with a keen eye for accuracy in managing policies and documentation.
• Technology Proficiency : Familiarity with insurance management software and Microsoft Office Suite.

Id : EB-1300627463