What are the responsibilities and job description for the Client Service Representative position at Creative Financial Staffing?
Customer Service Representative
We are seeking a customer-focused individual to join our team as a Customer Service Representative. Our work culture is flexible and supportive, making it an ideal environment for those who enjoy helping others.
Responsibilities:
- Respond to customer inquiries via various channels in a timely and professional manner.
- Provide accurate information about products, services, promotions, and policies.
- Identify opportunities for process improvements and customer satisfaction enhancements.
Requirements:
- A high school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Previous experience in customer service or call centers is a plus.
- Familiarity with CRM systems and Microsoft Office Suite.
The role is based onsite in Wadsworth, OH, with a salary range of $35,000 - $42,000 depending on experience.
Salary : $35,000 - $42,000
