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Collections Specialist

Creative Financial Staffing
South Bend, IN Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/4/2025

Collections Specialist

About the Company and Collections Specialist Opportunity :

  • CFS is working with a successful, well-established contractor to identify a Collections Specialist to join their accounting team!
  • The Collections Specialist will work closely with multiple departments, and the ideal candidate is adaptable, personable, and efficient!

Overview of the Collections Specialist role :

  • Contact customers via phone, email, and mail to collect on overdue accounts
  • Negotiate payment plans, document collections efforts, and maintain records of overdue accounts
  • Build positive customer relations while resolving payment issues and collecting overdue payments
  • Research and resolve discrepancies and apply payments to customer accounts
  • Improve collection processes and procedures where necessary
  • Escalate accounts with outstanding balances for additional and legal action as necessary

    • Preferred Qualifications for the Collections Specialist :

  • Minimum three years of experience in a collections role
  • Familiarity with a major ERP software, proficiency with formulas in Microsoft Excel
  • Excellent written and verbal communication skills
  • Ability to build positive relationships with customers while maintaining professionalism and collecting on overdue accounts

    • The Collections Specialist role is fully onsite in South Bend, Indiana.

    The annual salary is $41,600 - $47,840 depending on experience.

    INJAN2025

    ZRCFS

    Click here to apply online

    Salary : $41,600 - $47,840

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