Demo

Collections Specialist

Creative Financial Staffing
Madison, WI Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/4/2025

Job Title : Collections Specialist

Location : Madison, WI

About our client : Join a well-established and dynamic company in the heart of Madison, WI! They pride ourselves on our collaborative work environment, with opportunities to grow both professionally and personally. Enjoy company-sponsored social events, team-building activities, and training programs designed to enhance your skills. With a flexible schedule that promotes work-life balance and a culture that values long-term relationships, this is the perfect opportunity to build a fulfilling career.

Why Join This Team?

  • Engaging in company-sponsored social events and team-building activities.
  • Comprehensive training and development programs to expand your expertise.
  • Flexible work schedule to support your work-life balance.
  • A positive, stable workplace with a high level of staff retention.

Role Overview : As a Collections Specialist, you will be responsible for managing collections for a designated portfolio of customers and products. You'll engage in both incoming and outgoing calls, ensuring customer accounts are up to date and payments are processed efficiently. This role is vital in maintaining the financial health of the company and requires a detail-oriented, organized individual with strong communication skills.

Key Responsibilities :

  • Manage the collection process for assigned customers and products.
  • Make and receive calls to resolve outstanding account balances.
  • Accurately update and enter customer information into company systems.
  • Maintain a professional and empathetic approach when handling customer concerns.
  • Qualifications :

  • Proven experience with data entry and comfortable communicating over the phone.
  • Strong typing skills with high attention to detail.
  • Familiarity with data entry software, databases, and Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Keywords : CollectionsSpecialist CollectionsCoordinator #ZRCFS Customer Accounts DataEntry Collections

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