Computer Systems Analyst

Computer Systems Analyst

POP: 12 months

Location: Hybrid - Baltimore, MD

H1B Accepted

REQUIRED SKILLS

• Bachelor's degree with 3 years of experience in Business Assurance.
• Certification in one of the following Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology
• At least (3) years BA IT experience in working with Maryland State agencies. (i.e., designing, developing, testing, implementing and maintaining)
• Exposure to tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.
• Technical business analyst experiences managing several projects simultaneously. Understanding of how databases work and basic querying skills, Web services or API works and basic.
• Familiar with data analysis tools like SQL, Excel (advanced functions), or basic visualization tools (e.g., Power BI, Tableau).
• Proficiency in using Excel for data analysis, Word for documentation, and PowerPoint for presentations.
• Familiarity with Agile methodologies through training or certification, such as Certified Scrum Master (CSM).
• Experience in managing and execution of multiple related operational requests /projects simultaneously.
• Experience working in a matrixed environment.

PREFERRED SKILLS

• Experience in Service Now is a plus.
• Knowledge of State Government policies and practices.
• Knowledge of Payment Portal implementation with FMIS Integration

TASKS

• Collaborate with stakeholders, including business users, IT teams, and management, to gather and document detailed business and functional requirements.
• Conduct interviews, workshops, and surveys to understand business needs and processes.
• Analyze current business processes and workflows to identify areas for improvement or automation.
• Develop process models, flowcharts, and diagrams to represent business processes visually.
• Translate business requirements into technical specifications for IT teams.
• Create detailed documentation, including Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases.
• Work with architects and developers to design IT solutions that meet business needs.
• Act as a liaison between business stakeholders and IT teams, ensuring clear communication and understanding of requirements.
• Present findings, solutions, and project updates to stakeholders.
• Support project management activities, including defining project scope, timelines, and deliverables.
• Assist in resource planning and risk management for IT projects.
• Develop test plans and test cases to ensure that the IT solution meets business requirements.
• Coordinate and participate in User Acceptance Testing (UAT) with business users.
• Identify and document defects, and work with developers to resolve issues.
• Assist in the implementation of IT solutions by coordinating training sessions, creating user manuals, and providing support to end-users.
• Manage change requests and ensure that changes are properly documented and communicated.
• Analyze data to identify trends, generate insights, and support decision-making.
• Create reports, dashboards, and visualizations to present data in a meaningful way.
• Continuously evaluate business processes and IT systems to identify opportunities for improvement.
• Stay updated with the latest industry trends, tools, and technologies.
• Ensure that IT solutions comply with relevant regulations, standards, and policies.
• Identify and mitigate potential risks associated with IT projects.

Job Type: Contract

Pay: $40.00 - $45.00 per hour

Compensation Package:

• 1099 contract

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• MD State: 3 years (Required)

License/Certification:

• Computer Systems, QA, PM, IT (Required)

Ability to Commute:

• Baltimore, MD 21230 (Preferred)

Ability to Relocate:

• Baltimore, MD 21230: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Baltimore, MD 21230

Salary : $40 - $45