What are the responsibilities and job description for the PROGRAM MANAGER (managerial) position at Creative Information Technology India?
About us
- Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.
Join us in driving growth and seizing new business opportunities.
Role and Responsibilities
- Develop an understanding of the business environment and use that understanding to provide informed solutions to LDOE for review;
- Suggest program goals and objectives, aligning them with the organization's strategy;
- Lead cross-functional teams to deliver programs and projects on time and within budget;
- Escalate risks and issues, providing mitigation strategies as needed;
- Communicate project status and progress to stakeholders, including senior management;
- Collaborate with stakeholders and teams to ensure program and project goals are met;
- Provide day-to-day support for ongoing processes; Conduct ongoing evaluation and improvements for processes, providing data analysis support for the agency’s workload demands.
Expertise and/or relevant experience in the following areas are mandatory:
- Seven (7) plus years of experience in program or project management, preferably in data-related fields;
- Strong understanding of data management principles and practices;
- Excellent communication skills, both written and verbal, with experience presenting to senior management and stakeholders;
- Proven ability to lead cross-functional teams and manage multiple projects simultaneously;
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Minimum Qualification
- At least five (5) years of experience supervising or overseeing IT-related projects.
- Experience with agile tools such as Jira or similar applications.
- Experience in work planning, monitoring, and reporting.
- Demonstrates excellent written and verbal communication skills.
- Demonstrates capacity to engage effectively with stakeholders and all levels.
Understanding of legacy systems and modern IT solutions.
Preferred Qualification
- Experience in data analysis or data science fields;
- Familiarity with data visualization tools (e.g., Tableau, Power BI);
- Experience with advanced Excel/Google Sheet formulas;
- Knowledge of business intelligence concepts and practices;
- Experience with change management and process improvement methodologies;
- Familiarity with cloud platforms and data management technologies (e.g., AWS, Azure, Google Cloud);
- Process automation, low code development tools and strategies.
