UX Designer

Job Title: Contract UX Designer (E-commerce Website Overhaul)

Contract Duration: Estimated 4-6 Weeks

Location: Ideally located nearby for in person meetings when required, although not necessary to be onsite day to day

Project Overview:

We are seeking a Contract UX Designer to lead the redesign of our client’s e-commerce website with a focus on increasing conversions, improving accessibility, and enhancing brand perception. The ideal candidate will bring expertise in e-commerce UX best practices, optimizing mobile-first shopping experiences, and creating engaging, seamless customer journeys.

Key Objectives:

• Increase conversions through optimized design, improved user flows, and intuitive navigation.
• Enhance brand perception by refining visual storytelling and design elements.
• Improve accessibility to meet standard compliance and provide an inclusive user experience.
• Optimize key KPIs, including conversion rate, average order value, add-to-cart rates, configurator entries, bounce rate, and time on site.
• Ensure a seamless mobile-first shopping experience (90% of customers purchase via mobile).
• Implement interactive features such as photo upload and engraving preview.

Key Responsibilities:

• Conduct UX research, reviewing analytics data and updating existing user personas to identify areas for improvement.
• Create user flows, wireframes, and prototypes tailored to our audience (predominantly female gift shoppers).
• Collaborate with stakeholders to incorporate branding guidelines, typography, and color schemes.
• Design an intuitive mobile-first e-commerce experience optimized for seamless checkout.
• Ensure compatibility with Magento eCommerce platform.
• Work closely with developers to ensure designs are feasible and align with technical requirements.
• Provide insights on best practices for accessibility and UX compliance.
• Conduct usability testing and iterate based on findings.

Requirements:

• 5 years of UX design experience, with a focus on e-commerce.
• Proven experience optimizing conversion rates and user engagement.
• Strong proficiency in Figma, Adobe XD, or other UX design tools.
• Experience working with Magento and e-commerce platforms.
• Understanding of accessibility best practices.
• Ability to analyze user data, heatmaps, and behavioral analytics.
• Strong communication skills to collaborate with stakeholders and developers.

Nice to Have:

• Background in gift retail or personalized products.
• Knowledge of front-end development (HTML, CSS) to ensure design feasibility.

This is a fast-moving project, and we are looking for a proactive, strategic UX designer who can deliver impactful results within a short timeline. If you’re excited about crafting a seamless, conversion-driven e-commerce experience, we’d love to hear from you!