What are the responsibilities and job description for the CTG Junior Customer Experience Specialist position at Creative Office Environments?
Creative Technology Group (CTG) is responsible for developing, implementing, and enabling clients with high quality audio visual and associated audio-visual systems.
The successful candidate must be well organized, enjoy a dynamic, challenging work environment, a good communicator, and excel in a team-oriented workplace. Preferred candidates will have experience with standard Microsoft Office applications and a desire to learn new skillsets.
Key Responsibilities:
- Work with CES Lead processing projects from product/sub-labor ordering through client invoicing.
- Work with CES Lead assisting with monthly reporting to outside entities related to contracts or vendor reporting.
- Act as an overflow resource supporting the CTG proposal audit process.
- Act as a backup resource for CES functions when CES Lead is OOO.
- Work independently to maintain client, vendor, catalog, and pricing information in the CTG proposal application on a monthly basis.
- Work independently to support CTG service ticketing, scheduling, and billing.
- Provide CTG-GM monthly CTG service reporting.
- Other clerical or administrative duties as required to achieve the overall Creative and CTG mission.
Job Requirements:
- Experience in a similar role preferred, but not required
- High School diploma or equivalent as a minimum. Preferred college, technical, or military training
- Ability to think and work independently & meet necessary deadlines
- Must possess a valid Driver’s License and a safe driving record
- Good oral and written communications
- Strong desire to learn and be trained on new skills over time
Creative offers competitive base salaries, comprehensive benefits packages, career advancement opportunities, and a unique working environment.
EEO/AA/VEVRAA Employer
We thank all applicants however, only those under consideration will be notified.
