Demo

Mailroom Operations Specialist

Creative Planning
Overland Park, KS Full Time
POSTED ON 4/10/2025
AVAILABLE BEFORE 5/8/2025

The Mailroom Operations Specialist is responsible for processing USPS, UPS and FedEx for multiple departments at Creative Planning.



We do not accept resume submissions from third party recruiters or staffing agencies. Please contact our recruiting team directly.



JOB DUTIES

  • Processes USPS, UPS and FedEx daily by:

Sorting all mail by department

Opening mail

Scanning to appropriate department/employee

Scanning & logging checks

Naming & saving scanned documents to client folders

Delivering mail to multiple floors & departments

• Prepares outgoing UPS and USPS shipments

  • Update and organize all inbound documents, ensuring that departmental

standards are met

  • Ensure that documents are stored securely and can be retrieved when necessary
  • Identify non-compliance issues and work with relevant departments to address

them

  • Work on multiple projects simultaneously, all with varying standards
  • Creates and sends marketing deliverables (client binders, marketing folders,

prospect kits)

  • Ordering and maintaining appropriate level of postage stock, forms, and shipping

supplies

  • All other duties as assigned



REQUIRED EXPERIENCE / QUALIFICATIONS

  • Energetic, high-level multi-tasker
  • Excellent communication skills
  • Efficient, extremely detail oriented and accurate
  • Able to lift boxes up to 35 lbs.
  • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing



PREFERRED EXPERIENCE / QUALIFICATIONS

  • Knowledge of standard office equipment operation



TECHNICAL SKILLS

  • MS Office
  • Database management
  • Multi-line phone system

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