Demo

Program Coordinator

Creatives On Call
Sonoma, CA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/20/2025

Our client's Events Center Experience is where their clients come together to connect, learn, innovate, and build lasting relationships in an inspiring environment. This space serves as a hub for fostering creativity and collaboration while delivering exceptional experiences. We are building a team to establish the foundation for our client's innovative Events Center programs. We are looking for an experienced Event Coordinator to manage a wide variety of programs and events onsite at the Events Center in San Francisco. This is a key role that will work closely with the team and lead event planning development and execution.

Responsibilities

  • This position is responsible for the operational excellence of Events Center programs and the holistic guest experience including but not limited to : plan & detail out evening receptions, partner events, customer events, and employee events
  • Strong hospitality and executive interaction experience
  • Ability to be consultative with customers as well as internal employees looking to host events
  • Manage pre-planning, onsite execution, and post-event follow-up including lessons learned tracking
  • Maintain team playbooks for event planning processes to scale and remain efficient
  • Co-manage external relationships and work with internal teams to execute programs and events
  • Assist Events Center team with various projects as assigned
  • Back-up to Events Center Ambassador when needed
  • In-office position, 5 days a week with some travel to offsite locations for events. Working hours are subject to change based on business needs including evenings.

Requirements

  • Availability to support our programming hours in person and provide onsite support
  • 2 years successful event management experience planning customer-centric events in a fast-paced, B2B, large enterprise ( 1B) environment
  • Possess strong customer service experience; candidates with a solid events background and are highly personable and service focused
  • Proficiency in using Google Workspace (Sheets, GCal, Slides) and collaboration tools
  • Excellent written and verbal communication with the ability to proactively address stakeholder needs
  • Ability to manage multiple programs at one time without compromising execution
  • Desired Skills

    Content Development & Management

    Google Docs

    Design & Production

    Google Slides

    Additional Information

  • Results-oriented, customer driven, organized with attention to detail
  • Strong understanding of corporate event management and client service
  • Personable, articulate, and professional under pressure
  • Ability to assess and prioritize workload in a deadline-oriented environment
  • Thrives on teamwork and overcoming obstacles
  • Self-starter with an ability to work through ambiguity
  • Ability to work a flexible schedule as needed - including evenings
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