What are the responsibilities and job description for the Pega Lead System Architect position at Credera?
We are seeking a highly experienced Pega Lead System Architect (LSA) to lead architecture, design, and implementation efforts for mission-critical government projects. This role is ideal for a U.S. citizen with deep experience in Pega CDH, Pega Marketing, and strong infrastructure skills in AWS environments. You will provide technical leadership for both on-premises and cloud-based Pega deployments, guiding junior team members while ensuring high availability, performance, and compliance with federal security standards.
Key Responsibilities:
Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a values-led organization, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organizations in the world, from strategy through to execution.
More information is available at www.credera.com.
We are part of the OPMG Group of Companies, a division of Omnicom Group Inc.
Hybrid Work Model:
Our employees have the flexibility to work remotely two days per week. We expect our team members to spend 3 days per week in person with the flexibility to choose the days and times that work best for both them and their project or internal teams. This could be at a Credera office or at the client site. You'll work closely with your project team to align on how you balance both the flexibility that we want to provide with the connection of being together to produce amazing results for our clients.
The why: We are passionate about growing our people both personally and professionally. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members – it's how we earn trust, learn from others, and ultimately become better consultants and professionals.
Travel : Our goal is to keep out-of-market travel to a minimum and most projects do not require significant travel. While certain projects can require frequent travel (up to 80% for a period of time), our average travel percentage over a year for team members is typically between 10-30%. We try to take a personal approach to travel. You will submit your travel preferences which our staffing teams will take into account when aligning you to a role.
Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.
Key Responsibilities:
- Architect and lead the design as well as development of scalable Pega applications, with a focus on Pega Customer Decision Hub (CDH) and Pega Marketing.
- Design and deploy Pega infrastructure on AWS, including autoscaling, HA/DR strategies, and CI/CD pipelines.
- Manage and execute on-premises deployments of Pega releases, patches, and hotfixes in secure government environments.
- Lead technical solutioning efforts, architecture reviews, and design workshops with stakeholders and cross-functional teams.
- Troubleshoot and resolve system and application issues across the full stack—infra, platform, and app layer.
- Mentor junior developers and enforce best practices in Pega design, coding, testing, and deployment.
- Implement and oversee integrations with external systems using APIs (REST/SOAP), Kafka, and SSO frameworks.
- Drive performance tuning, optimization, and proactive monitoring of Pega environments.
- Ensure adherence to federal security and compliance standards (e.g., FISMA, FedRAMP, NIST 800-53).
- U.S. Citizenship is required.
- Pega Lead System Architect (LSA) certification is mandatory.
- 8 years of experience working with Pega platforms, including at least 3 years in a lead architect role.
- Hands-on experience with Pega CDH, including strategy design, AI models, and NBA/NBO implementations.
- Proven experience deploying and supporting Pega Marketing projects in secure environments.
- Strong background in cloud infrastructure, specifically AWS (EC2, RDS, S3, CloudFormation, IAM, etc.).
- Experience managing CI/CD pipelines, infrastructure as code (e.g., Terraform), and containerization (e.g., EKS, Docker) is a plus.
- Solid understanding of enterprise DevOps practices and automation tooling.
- Prior experience working with or supporting U.S. government clients.
- Strong interpersonal, communication, and documentation skills.
- Active Public Trust or higher clearance.
- Familiarity with FedRAMP, FISMA, and agency-specific security frameworks.
- Experience with monitoring and observability tools (e.g., Dynatrace, Splunk, CloudWatch).
- Agile/Scrum delivery experience and comfort working in fast-paced, iterative environments.
- Experience integrating with Salesforce, Adobe, or third-party marketing platforms is a plus.
Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a values-led organization, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organizations in the world, from strategy through to execution.
More information is available at www.credera.com.
We are part of the OPMG Group of Companies, a division of Omnicom Group Inc.
Hybrid Work Model:
Our employees have the flexibility to work remotely two days per week. We expect our team members to spend 3 days per week in person with the flexibility to choose the days and times that work best for both them and their project or internal teams. This could be at a Credera office or at the client site. You'll work closely with your project team to align on how you balance both the flexibility that we want to provide with the connection of being together to produce amazing results for our clients.
The why: We are passionate about growing our people both personally and professionally. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members – it's how we earn trust, learn from others, and ultimately become better consultants and professionals.
Travel : Our goal is to keep out-of-market travel to a minimum and most projects do not require significant travel. While certain projects can require frequent travel (up to 80% for a period of time), our average travel percentage over a year for team members is typically between 10-30%. We try to take a personal approach to travel. You will submit your travel preferences which our staffing teams will take into account when aligning you to a role.
Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.
