What are the responsibilities and job description for the Litigation Support Assistant position at Credit Control LLC?
Litigation Support Assistant
Wouldn't it be great to build your career at a company recognized five years in a row, from 2019 to
2024, as the winner of Best Places to Work in collections? At Credit Control, we know that our
driven, dedicated team members are the foundation of our success. Employees are rewarded with
excellent benefits, competitive compensation, and growth opportunities.
The Litigation Support Assistant will provide administrative assistance to the Director of Litigation
and the Litigation Support Manager. The ideal candidate will demonstrate end-user proficiency in
Microsoft Office as well as the ability to consistently and accurately complete the following tasks
while maintaining strict confidentiality:
- Document incoming threats, suits, and complaints on the departmental tracker and shared
- Request underlying media internally and externally, as directed
- Demonstrate user proficiency with Microsoft Access to create and update database records
- Maintain and update the vendor audit calendar to reflect audit cycles and evidentiary
expiration
- Receive and process update requests to/from clients, as needed
- Request reports from internal departments to complete quarterly licensing reports and
- Document license renewals and provide the requested deliverables, including signatures
- Distribute updated license renewal documents for physical and digital license frames
- Complete license requests for client audits
but not limited to:
- Assist with the processing of Attorney General complaints and other regulatory matters
- Draft responses to regulatory complaints for review
- Assist with document production for internal and external audit requests
- Review audit documentation in conjunction with ad hoc and annual vendor audits
- Update legal fee and expense tracker in Excel
- Update internal databases with consumer demographic information
- Pull and refine custom reports using Excel and/or Access
Requirements:
- Previous third-party collection experience preferred, including knowledge of the FDCPA
- Demonstrated user-proficiency in Microsoft Office products, including Word, Excel, Access,
- Demonstrated user-proficiency in Adobe Acrobat, including advanced editing tools
- This position requires the candidate to operate within strict confidentiality guidelines,
- Strong attention to detail
- Organizational skills
- Ability to manage assigned deliverables to meet strict deadlines
Job Type: Full-time, in-office position
Pay: $20 - $22
- Medical/Dental/Vision
- Life Insurance
- 401k with company match
- Annual Retention Bonus
- Professional Development Grant Program
- Paid time off, including vacation, bereavement and holidays
- Paid training
- Employee Assistance Program
- Ongoing contests and prizes
- Annual company events
- Company referral program
- ADP Lifemart employee discounts
- Full-time, on-site
- Monday-Friday, 8-hour day shifts
- Day shift
- No weekends
Location: Earth City, MO
Department: Compliance
Employment Type: Full Time
- Debt Collections: 1 year (Preferred)
- Experience
Compensation: $20-$22 per hour
Salary : $20 - $22
