What are the responsibilities and job description for the Call Center |Debt Collector|Customer Service focused | No Weekends! position at Credit Corp Solutions?
- Paid training
- Mon-Fri (NO WEEKENDS) - 8:30-5:30 PM
- Great benefits
- Seeking all Retail, Hospitality, Hotel staff, Call Center and Customer Service candidates
About Credit Corp Solutions:
Credit Corp Solutions is not your average debt collection agency. We are 2000 strong, with offices across Australia, USA, Philippines and New Zealand and over 20 years’ experience. We’re a robust business and despite COVID-19 are continuously growing. At the heart of our business is fairness, respect and inclusion of all our clients and staff.
What is the Collections Specialist role?
You’ll be the front line of our debt collection business. You'll have a portfolio of accounts and will locate and negotiate with customers to find an affordable repayment solution, enabling customers to free themselves of a headache and you to achieve your monthly goals.
What's in it for you?
- 4 week paid training - you will be well-equipped to launch your career at Credit Corp Solutions
- $17.50 an hour, PLUS AN UNCAPPED BONUS SYSTEM!
- No weekends! Mon – Fri, 8:30AM - 5:30 PM
- Benefits offered after 30 days: Medical, Dental, Vision, ST/LT Disability, PTO
- ·Other benefits: Matched 401K, 9 Paid Holidays, $1,200 Employee Referral Bonus Scheme
- Fresh fruit delivered 2 times a week and FREE breakfast daily!
- Potential to move into a senior role within 12 months
Over 90% of the leaders you’ll be working with started off as Collections Specialists, so career progression is tangible - we practice what we preach.
What are we looking for?
You don't need prior collections experience and could be working in other sectors but you will be tech savvy and able to navigate comfortably between various software applications. Our targets are achievable and we’ll give you all of the training required to know what to say and when. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you.
Skills we value:
- Experience working towards deadlines, such as sales targets or KPIs.
- Clear and confident communication, being highly persuasive.
- Results focused.
- Able to overcome client frustrations while remaining calm and patient.
- Self-motivated with the ability to work autonomously.
- Competitive, getting a kick out of competing with other teams to earn great bonuses!
- Respectful and empathetic towards customers’ situations
- Retail , hospitality and customer service
You don’t have to be mean to be a debt collector! We place high value on treating our clients well and we value attitude over years of experience.
Job Type: Full-time
Pay: $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Work Location: In person
Salary : $18
