What are the responsibilities and job description for the Business Continuity & Security Management - Training Officer II - P2 position at Credit One Bank?
Description
Position Summary
The Security Training Officer (TO) is responsible for implementing and managing training programs for the Security department, reporting directly to the AVP of Business Continuity and Security Management. This role involves developing, scheduling, and delivering training across multiple formats, including classroom, virtual, and field-based sessions, to ensure all personnel meet safety, security, and emergency management requirements. The TO collaborates with leadership to assess training needs, improve training strategies, and ensure compliance with organizational, state, and federal standards.
Summary Of Essential Job Functions
Position Summary
The Security Training Officer (TO) is responsible for implementing and managing training programs for the Security department, reporting directly to the AVP of Business Continuity and Security Management. This role involves developing, scheduling, and delivering training across multiple formats, including classroom, virtual, and field-based sessions, to ensure all personnel meet safety, security, and emergency management requirements. The TO collaborates with leadership to assess training needs, improve training strategies, and ensure compliance with organizational, state, and federal standards.
Summary Of Essential Job Functions
- Develop and execute training programs for security staff, including online, classroom, and field training.
- Supervise and mentor trainees, providing feedback and corrective actions to ensure high performance.
- Evaluate training effectiveness and recommend additional or remedial training as needed.
- Serve as a role model and maintain security officer duties, ready to step into field operations when required.
- Coordinate with management to optimize departmental training strategies, addressing emerging training needs.
- Onboard Security Officers.
- Inspect trainees' uniforms and equipment to ensure compliance with policies and standards.
- Monitor and document trainees' progress, submitting reports to the appropriate security management.
- Review and maintain training records to ensure all certifications and records remain current.
- Participate in security operations as needed, including responding to incidents, reviewing complaints, and supporting special events.
- Contribute to departmental planning, performance optimization, and achievement of security objectives.
- The TO must continue to fulfill all security officer duties, stepping into the role as needed.
- High school diploma or equivalent required; associate's degree in security administration, risk management, law enforcement, or a related field preferred.
- 4-5 years of relevant security experience.
- Proven training or teaching experience with the ability to assess and develop staff.
- Intermediate computer skills, including familiarity with Microsoft Office Suite (SharePoint, Teams).
- Proficient in physical access control systems (e.g., Avigilon, Biostar, C-cure).
- Strong project management, communication, and problem-solving skills.
- Ability to handle confidential information with discretion.
- Must obtain and maintain a valid Nevada Private Investigators License Board (PILB) work card and Nevada driver's license.
- Certified Protection Professional (CPP) or Physical Security Professional (PSP) certification preferred.
- Demonstrated leadership with the ability to inspire and guide trainees.
- Capable of remaining calm and making decisions under pressure.
- Exceptional interpersonal skills, able to work effectively with staff, management, and stakeholders.
- Committed to upholding high standards of professionalism, integrity, and company values.
- Adaptable and able to work in diverse conditions, including extreme temperatures.
