What are the responsibilities and job description for the Digital Experience Quality Analyst II position at Credit One Bank?
Description
Position Summary
As a member of the Digital Delivery team, the Digital Experience Quality Analyst will play a key role in ensuring the quality of Credit One Bank's digital experiences across web (mobile / desktop) and native mobile apps (iOS / Android). This position ensures that the digital experiences provided to customers meet the company's standards and will be responsible for the enforcement of those quality standards.
Summary of Essential Job Functions
Perform UAT and QA testing, ensuring features work properly per requirements, are visually polished and meet UX standards
- Document findings and follow up with the appropriate channels and team members when quality issues are identified
- Develop the test case execution plan, oversee test runs, manage issues, and report metrics
- Develop quality review standards and identify quality review processes that can be re-used for future initiatives
- Maintain organized quality reporting files to ensure consistency across UI components and projects
- Develop reports and / or presentations that highlight key findings and actionable recommendations
- Maintain strong overall quality control of Credit One Bank's digital experiences across web and native mobile apps
- Be a team player; take initiative and ownership of responsibilities, deadlines, and deliverables
- Perform other duties as assigned
Position Requirements
Undergraduate degree in a related field
Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.
