What are the responsibilities and job description for the Operations Analyst position at Credit Union 1 Alaska?
Job Details
Description
ESSENTIAL JOB FUNCTIONS:
Employee-Centric Operations
Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.
To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.
Thank you for your interest in the opportunity with Credit Union 1!
Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.
EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.
Description
ESSENTIAL JOB FUNCTIONS:
Employee-Centric Operations
- Operational Processing: Oversee critical processes such as unclaimed property management, returned mail resolution, and compliance tracking, ensuring accuracy and timeliness.
- Legal Fulfillment: Process legal orders and regulatory requests with accuracy and urgency.
- Complex Research Requests: Assist employees with complex requests and concerns.
- Record Retention Stewardship: Oversee the department’s adherence to the Record Retention program, including creation, storage, and compliant destruction of records.
- Employee Support & Guidance: Serve employees as a trusted operations professional with empathy and compliance awareness.
- Continuous Improvement: Proactively identify, audit, and redesign operational processes to reduce friction, enhance efficiency, and elevate the employee experience.
- Documentation: Maintain procedures to document internal processes while prioritizing clarity and accessibility for employees.
- Culture Ambassador: Models a positive, solutions-oriented attitude consistent with Credit Union 1’s mission and core values.
- Meets the current standards as established for the department in the completion of all assigned duties.
- Performs other duties as assigned.
- Exceptional organizational skills with meticulous attention to detail.
- Proficiency in Microsoft Office, SharePoint, and DocuSign.
- Strong communication and interpersonal abilities to support employee needs.
- Ability to multitask, prioritize, and thrive in a collaborative team setting.
- Knowledge of industry regulations and employee experience best practices.
- Must be high school graduate or equivalent.
- Bachelor’s degree in Business Administration, or related field preferred.
- At least 1-year experience in operations, an administrative role, or a compliance-driven environment.
- Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).
Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.
To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.
Thank you for your interest in the opportunity with Credit Union 1!
Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.
EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.
