What are the responsibilities and job description for the Project Analyst position at Credit Union of America?
Role: Assist business units in research and selection of vendors for new and/or replacement services. Collaborate with key stakeholders to determine project scope and deliverables that support business goals. Conduct vendor risk assessments according to regulatory guidance.
Essential Functions & Responsibilities:
- Work with business units to gather all information necessary to begin proposed project research. Take ownership for the process, schedule demos with vendors, business units, and sponsors. Align desired project outcomes, regulatory standards, and compliance considerations with vendor capabilities to identify the best solution and assist with business case/proposal creation.
- Work with business units to compare proposed project outcomes and vendor capabilities with other existing or pending initiatives to avoid redundancy and ensure compatibility.
- Collaborate with Vendor Management, Risk/Compliance, and IT Security to ensure prospective vendors/solutions are compliant before selection is made. Perform inherent risk assessments and work with business units to determine mitigation strategies. Assist with annual residual risk assessments and document collection.
- Compile and archive information and documentation from the research process including all resource requirements.
- Perform other job-related duties as assigned. Crosstrain within the department to enhance knowledge. Assist in coordination of Tier 4 and other small-scale projects. Serve as a backup as needed.
- Continue professional development through training and participation in professional organizations. Employees shall be trained annually, demonstrate an understanding of, and follow the requirements of the BSA/AML Compliance Program as it specifically relates to their job functions.
Knowledge & Skills:
Experience: One year to three years of similar or related experience working in a financial institution.
Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
Interpersonal: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
- Strong organizational skills, highly motivated, and detail oriented. Strong written and verbal communication skills.
- Working knowledge of commonly used software and ability to become proficient in new technologies and software applications.
- Knowledge of financial institution functions & departments, and interactions between primary systems, vendors, and software
- Experience participating in cross-functional teams, including, but not limited to, all levels of staff and management.
- Able to diagram and analyze workflows and processes.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to comprehend organizational and governmental policies and procedures.
- Willingness to learn risk and project management concepts, with emphasis on operational and regulatory activities
- Language Skills: Able to read, analyze, and interpret common technical resources. Able to effectively present information to Management and internal work groups. Excellent verbal and written communication skills required.
