What are the responsibilities and job description for the Collections Specialist position at Credit Union of Georgia?
Description
Are you looking for a rewarding career with an organization that puts people first? Credit Union of Georgia is looking for a talented collections specialist to join our collections department.
Our collections specialists monitor all delinquent loan and negative share accounts and maintain accurate records and reports for such accounts.
Responsibilities
- Responsible for upholding and adhering to Credit Union of Georgia brand standards including following all of the steps of our unique member journEASE experience and to Engage, Ask, Solve and Excite and deliver top level member service every time.
- Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
- Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
- Maintains accurate files and reports on all collections activity.
- Performs other job-related duties as assigned.
- Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
- Testifies at legal proceedings as required.
Requirements
- Six months to two years of similar or related experience, including time spent in preparatory positions.
- Education/Certifications/Licenses
- Ability to be bonded
We offer a competitive compensation and benefits package as well as growth opportunities.
Credit Union of Georgia is an equal opportunity employer.
No phone calls. No recruiters.