What are the responsibilities and job description for the Field Service Engineer position at CredTALENT?
Job description
Description
Responsible for providing the best quality technical field support and service to our medical imaging customers through inspection troubleshooting repair and testing of medical imaging equipment. In this role you will serve as an
Cath Lab Field Service Imaging Engineer
for the greater Orlando area. This position would provide an engineer to service a wide variety of OEM Imaging equipment.
Outcomes :
Primarily service medical imaging equipment focused within primary hospital network.
Service medical imaging equipment for parts and service accounts for local area / region
as needed.
To assure that imaging systems are fully calibrated and functioning to OEM performance levels.
To assure the needs of customers are being met and the system is operating based upon their needs.
To move the company forward in engineering competency.
To represent the company in a manner that shows the user confidence knowledge and
courtesy.
General Responsibilities.
Evaluate the equipment troubleshoot and complete PMs and all related tasks to independently diagnose and resolve electronic mechanical and network problems on medical equipment.
Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
Continual expansion of knowledge base in the repair and installation of equipment.
Provide advancedlevel diagnosis and repair of imaging systems.
Support management through project feedback and communication of issues and opportunities.
Be available to handle technical issues and questions.
Document processes created and educate end users.
Provide feedback to the office from onsite locations and provide a positive presentation of the company to the individuals onsite.
Serve as communication link to Director of Service Manager regarding status of projects.
This position will involve up to 50 percent travel; flexibility to travel when needed is required.
Other duties as assigned.
Role Competencies :
Ability to set and meet goals meet deadlines and organize work to be completed in a timely manner.
Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
Ability to work on concurrent projects and ensure timelines are met.
Capable of building positive working relationships with team members customers and vendors.
Ability to be flexible and resolve situations with confidence and mature leadership.
Solutionoriented professional who treats others with dignity and respect.
Team player who will foster communication among teams and share success.
Hold self to a high standard while ensuring projects are completed on time.
Experience in delivering and demanding a high level of customer service.
Thorough knowledge of safety regulations.
Exceptional written and verbal communication skills including listening.
Proficient in Excel Word Outlook keyboarding and internet research.
Requirements
B.S. degree in Engineering or equivalent years of mechanical electrical or computer experience.
37 years experience in medical imaging engineering or equivalent preferred.
Skills
Ability to set and meet goals meet deadlines and organize work to be completed in a timely manner.
Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
Ability to work on concurrent projects and ensure timelines are met.
Capable of building positive working relationships with team members customers and vendors.
Ability to be flexible and resolve situations with confidence and mature leadership.
Solutionoriented professional who treats others with dignity and respect.
Team player who will foster communication among teams and share success.
Hold self to a high standard while ensuring projects are completed on time.
Experience in delivering and demanding a high level of customer service.
Thorough knowledge of safety regulations.
Exceptional written and verbal communication skills including listening.
Proficient in Excel Word Outlook keyboarding and internet research.
Minimum Physical Expectations
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting or standing for long periods of time
Physical activity that requires keyboarding typing and reading on a computer sitting phone work and filing.
Talking on the telephone and in person.
Physical activity that sometimes involves lifting over 75 lbs.
CredTALENT is dedicated to transforming the way healthcare professionals and organizations connect in pursuit of excellence in patient care. With a laser focus on the healthcare industry we provide tailored recruitment solutions that cater to the unique needs and aspirations of both healthcare candidates and healthcare institutions. We view our relationships with candidates as longterm partnerships. We are passionate about the healthcare industry and our mission is to help healthcare professionals make a meaningful impact. Your success is our success and we are here to support you at every stage of your healthcare career journey. Call us today at. With the Right Talent Great Things Can Happen
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