What are the responsibilities and job description for the Account Coordinator position at Creeden & Associates, Inc?
Account Coordinator (Sales & Marketing)
For over 40 years, Creeden has been one of the leading sales & marketing firms in the Home Improvement Industry. We take pride in representing some of the most influential brands, catering to the world’s largest retail, industrial, and e-commerce clientele. At Creeden, we're committed to delivering exceptional value across all sales and marketing endeavors. Our mission is to fuel the growth of our manufacturer and retail partners by leveraging a dynamic range of strategies, from field sales, trade show support, headquarter programs, and relationship management.
Join us in shaping the future of the industry!
To learn more about Creeden, visit https://www.creeden.com/
Location: Bensenville, IL
Job Title: Account Coordinator
Reports to: Director of Sales
Join our team as an Account Coordinator and become an integral part of driving the ongoing growth and success of Creeden and our esteemed clients. This entry-level role is perfect for recent college graduates eager to dive into a rewarding journey in Sales and Marketing. It's designed as a launching pad for your career, offering invaluable opportunities for professional development and advancement. As a key support to our sales process, you'll handle details with precision and demonstrate proficiency in account administration. This position provides a unique chance to gain valuable insights into our business operations. Come join us and leave your mark on our collective success with your talent and unwavering commitment to excellence.
Essential Duties & Responsibilities:
Sales Support:
- Create sell sheets for marketing material
- Generate sales reports
- Utilize JDA for electronic planogram planning
- Monitory store double dips
- Review & approve store rebates
- Split/Cancelled Orders
Database Maintenance:
- Manage CAARS database including:
- New Items
- Pricing Updates
- Remove Discontinued Items
- Assortments
- Test Orders
Maintaining Vendor Information:
- Maintain manufacturing terms, logins, and contacts.
Tradeshow Support:
- Assist in preparing for tradeshows by managing show orders, printing marketing materials, ordering lunches, organizing booth materials, and creating show binders.
- Coordinate logistics such as hotel bookings, transportation quotes, booth setup/teardown, and virtual booth creation.
Attend Manufacturing/Sales Meetings:
- Participate in meetings with manufacturers and sales teams to provide support and gather relevant information.
Special Projects:
- Coordinate call projects and develop training documents for processes and onboarding.
- Assist in setting up POG (Planogram) and organizing warehouse samples.
- Support resets and generate various reports, including P.O. projections, wholesale reports, competitor matrix, and sales reports.
Required Competencies:
Customer Focus - Our top priority is customer satisfaction. Demonstrating exceptional service to both internal and external customers is integral to our daily operations and objectives.
Work Ethic & Integrity - We uphold a culture of diligence and ethical business conduct. We seek individuals who exhibit strong personal integrity and a commitment to hard work.
Conscientiousness - This role demands a dedication to completing tasks thoroughly and exceeding customer expectations. A conscientious approach to work ensures quality and reliability in all endeavors.
Problem Solving - Proficiency in problem-solving and resourceful thinking is essential for addressing customer needs effectively. We seek engaged, thoughtful employees capable of making informed decisions to resolve challenges.
Continuous Improvement - Embracing a mindset of continuous improvement is fundamental to our business philosophy. We value individuals who are receptive to personal growth and willing to adapt to change.
Product Knowledge - Developing and maintaining extensive knowledge of our products and services is key to success in this role.
Communication - Strong written and verbal communication skills are essential for effective interaction with customers and colleagues.
Teamwork - Collaboration is vital. We seek team players who can work both independently and cooperatively to achieve common goals. Encouraging teamwork and possessing conflict resolution skills are critical attributes.
Professionalism - We expect associates to maintain a high level of professionalism and business etiquette, including a polished appearance and communication style.
Qualifications:
Education - A bachelor’s degree in business, marketing, communications, or related field is preferred; however, we will consider candidates with 2-4 years of equivalent work experience in a customer facing or retail environment.
Computer Skills - Successful performance in this role requires familiarity with Internet software and proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
Travel Requirements:
Must be able to travel up to 20% of the time, which may occasionally extend into weekends for tradeshows. Travel encompasses various activities such as attending tradeshows, store resets, customer meetings, and vendor meetings. Some of this travel may require trips out of state.
Physical Demands:
In this role, you'll find yourself primarily seated, engaging in discussions, or listening attentively. Expect to utilize the keyboard and computer screen extensively. While occasional standing and walking are part of the job, particularly during events like tradeshows, where you may be on your feet for 8-12 hours. At times, you may need to lift or move objects weighing up to 50 pounds.
Benefits:
At Creeden, we prioritize your holistic wellbeing, recognizing it as fundamental to our collective success. Our comprehensive compensation and benefits package is designed to empower you in achieving your financial, familial, and personal aspirations. We are committed to delivering top-tier benefits tailored to your needs, ensuring your peace of mind and prosperity.
- Medical/Dental/Vision Plans
- Health Savings Account
- Flexible Spending Accounts
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- 401(k) with 4% company matching
- Paid and Floating Holidays
- Paid Time Off (PTO)
- Paid Sick Time
- Paid Parental Leave
- Paid time off to volunteer in your community
- Paid Bereavement
- Paid Jury Duty
- Employee Referral Bonus
- Employee Assistance Program
- Flexible Work Hours & Remote Work Options