What are the responsibilities and job description for the Experienced Dental Front Desk position at Creek Crossing Dental Care?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a medical office environment. This role requires a strong understanding of medical terminology and health information management to ensure accurate patient interactions and compliance with HIPAA regulations.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain the clinic's calendar using computerized systems.
- Handle medical collections and process payments accurately.
- Maintain patient records, ensuring all files are organized and up-to-date.
- Utilize Eaglesoft software for managing patient information and billing.
- Answer phone calls promptly, addressing inquiries or directing them to appropriate staff members.
- Ensure compliance with HIPAA regulations regarding patient confidentiality.
- Assist with administrative tasks as needed to support the smooth operation of the clinic.
Requirements
- Previous experience as a medical receptionist or in a similar role is preferred.
- Familiarity with medical terminology and health information management practices.
- Proficiency in using computerized systems, including Eaglesoft or similar software.
- Strong organizational skills with attention to detail for accurate file management.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Knowledge of HIPAA regulations is essential for ensuring patient confidentiality.
Join our team as a Front Desk Agent where you can make a difference in the lives of our patients while developing your skills in a supportive environment.
Job Type: Part-time
Pay: $14.20 - $15.04 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14 - $15