What are the responsibilities and job description for the Receptionist/Front Office Assistant position at Creekside Medical Clinic?
```Job Overview```
We are seeking a highly motivated and organized individual to join our team as a Front Desk Receptionist. As the first point of contact for our office, the Front Desk Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations. This position requires proficiency in various administrative tasks and the ability to handle multiple responsibilities simultaneously. We provide all necessary training.
```Responsibilities```
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and assist with inquiries
- Maintain patient records and ensure accuracy of information
- Provide administrative support to medical staff as needed
- Follow HIPAA guidelines to ensure patient confidentiality and privacy
- Manage incoming and outgoing faxes
- Handle insurance verification and billing processes
- Maintain cleanliness and organization of the front desk area
```Qualifications```
- High school diploma or equivalent required
- Experience as a receptionist or in a similar role desired but not required
- Excellent communication skills, both verbal and written
- Exceptional customer service skills with the ability to handle difficult situations calmly and professionally
- Strong attention to detail and organizational skills
Join our team as a Front Desk Receptionist and contribute to creating a positive experience for our patients while supporting the efficient functioning of our office. Apply today!
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Disability insurance
- Employee discount
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Retirement plan
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Rapid City, SD 57702: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $19