What are the responsibilities and job description for the Admissions Assistant (Wed-Sun Shift) position at Creekside Post-Acute?
Location: 3580 Payne Ave, San Jose, CA 95117
We are seeking a dedicated and compassionate Admission Assistant for our Skilled Nursing Facility. The ideal candidate will facilitating the admission process for new residents, ensuring a smooth transition into our care environment. As an Admission Assistant, you will be the first point of contact for potential residents and their families, providing them with the information, support, and reassurance they need during this important time.
Greet and assist prospective residents and their families during the admission process.
- Collect, review, and verify all necessary admission documentation and medical records.
- Coordinate and conduct facility tours for potential residents and their families.
- Facilitate communication between families, residents, and healthcare staff regarding admission questions and concerns.
- Assist in the completion of admission paperwork, ensuring accuracy and compliance with regulatory requirements.
- Maintain organized records and data related to admissions for reporting purposes.
Support the admissions team in ensuring a seamless transition to residency, following up on pending documents and inquiries.
QUALIFICATIONS:
Previous experience in a healthcare setting, preferably in admissions or patient services is preferred
- High school diploma or equivalent; additional education in healthcare administration or related field is a plus.
- Excellent communication and interpersonal skills, with the ability to empathize and support families in difficult situations.
- Strong organizational skills and attention to detail, ensuring all documentation is complete and accurate.
- Proficient in using Microsoft Office Suite and electronic health record systems.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
Must be a team player, demonstrating flexibility and a positive attitude in all interactions.
Comprehensive Benefits Package: Medical, Dental, and Vision benefits, 401K, Life Insurance and AD&D, Paid Time Off
- Supportive Environment: Work alongside experienced professionals dedicated to improving patients' lives
- Positive Work Culture: A team-first atmosphere that prioritizes well-being and work-life balance
- Professional Growth: Access to ongoing training, and mentorship programs.
Resources and Support: Tools, materials, and technology to help you excel in delivering high-quality care
If you are passionate about working in healthcare and making a positive impact in the lives of others, this position offers a fulfilling opportunity to contribute to our mission of providing exceptional care to our residents.