Showroom Administrative Assistant

Once a small plumbing supply house, Cregger Company is now a leading wholesaler and retailer of building products and home goods related to heating, cooling, plumbing, lighting and appliances. Founded in 1978, Cregger Company has grown into one of the industries well known and respected wholesalers. Today Cregger Company employs over 340 people across 40 locations; throughout South Carolina, North Carolina, and Georgia. The company continues to grow and prosper through its focus on customer service, extraordinary personnel, discipline of operations, and amongst all things, pride.

Job Description:

As a Showroom Administrator, you will serve as the first point of contact for customers, greeting and assisting walk-ins while gathering necessary information for follow-up actions. You will manage administrative tasks, including scheduling and rescheduling appointments, handling customer inquiries, and providing ongoing support to consultants and the showroom team. Your role will involve delivering exceptional customer service to builders, homeowners, architects, and designers, and acting as a liaison between customers and sales personnel by confirming deliveries, managing incoming calls, and coordinating delivery schedules. Additionally, you will assist with any other duties as assigned by the Showroom Manager or as requested by the sales and design teams.

Experience:

• Over two years of customer service experience, with a background in design-related fields
• Strong interpersonal and organizational skills, with a proven ability to resolve issues efficiently.
• Exceptional verbal and written communication skills.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel).
• Capable of multitasking while maintaining strong attention to detail.
• Outstanding organizational and time management abilities,
• Positive, customer-focused attitude with a commitment to service excellence.
• Ability to quickly learn and adhere to processes, policies, and procedures.
• Self-motivated, with the ability to work independently and collaborate effectively with a team.
• Adaptable, with the flexibility to shift priorities and meet changing demands.
• Open to taking on additional responsibilities as needed.

Benefits:

• Full health, dental, and vision insurance.
• 401 k
• Paid Holidays
• Vacation Pay
• Employee Referral Program
• Employee Discount
• Monday - Friday
• Plus more...

Full Time: Hourly

Pay: $18-$19