What are the responsibilities and job description for the Information Technology Project Manager position at Creospan Inc.?
IT Project Manager
Responsible for overseeing the technical aspects of a contact center operation, including managing the implementation, maintenance, and optimization of the contact center software, systems, and infrastructure
Experience :
- Proven experience (10 years) in managing contact centers, ideally in an IT or technology-driven environment.
- Strong experience in IT project management and the ability to manage multiple projects simultaneously.
- Expertise in the use of contact center technologies, including CRM systems, IVR, ACD systems, and call routing software.
Skills :
