What are the responsibilities and job description for the Technical Specialist ( Epic Bridges) position at Crescens?
Job title : Technical Specialist ( Epic Bridges)
Location : Raleigh, NC (Remote with occasional onsite)
Duration : 12 months
Type : Contract
Short Description :
Seeking a Technical Specialist who is an Epic-certified in Bridges to build applications interfaces between Epic and an interface engine / third party applications.
Job Description :
ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED. The Technical Specialist will perform Epic Application Coordinator / Analyst functions to serve as the primary support contact for the interfaces they are assigned to. Interface analysts coordinate the analysis, technical design, and all issue triage necessary to implement and support their assigned interfaces. This position will work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of your end users. Key
Responsibilities
Managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support
Working closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements.
Working with this group to diagnose and resolve interface-related issues, and participating in their projects as needed.
Coordinating various interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, and interface engine developers
Working with interface engine developers to develop data-translation routines and methods to support Epic's and external systems' data and format needs
Driving the interface projects, working with the interface project manager to ensure that results are achieved and deadlines are met
Providing proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems
Required Skills
Certified by Epic in Bridges
Epic interface development experience
Epic implementation and operations support experience
Health IT experience
Strong analytical, technical, and troubleshooting skills
Working knowledge in application development and expert knowledge in system integration
Strong analytical, technical, and troubleshooting skills
Skilled in enterprise systems and familiarity with best business practices related to systems
Working knowledge of security protocols for systems utilized
Working knowledge of the current architecture of systems and information to troubleshoot problems
Ability to analyze data, problemsolve, and clearly communicate solutions
Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates
Ability to understand organizational requirements and their impact on the technical aspects of a solution
Ability to work in a complex multicommunication-channel environment
Experience in assessing user needs through discussion with customer
Able to convey technical information to client and promote understanding of relevant issues
Software quality assurance / testing experience
Ability to coordinate activities involving multiple internal and external stakeholders to design, configure and test interfaces
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