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Special Accounts Administrator

Crescent City Recruitment Group
South Windsor, CT Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/7/2025

Special Accounts Administrator

Location : South Windsor, CT

Industry : HVAC

Position Overview :

Our client is seeking a detail-oriented and proactive Special Accounts Administrator to join their team in South Windsor, CT. This role is pivotal in managing administrative responsibilities for high-profile national accounts within the HVAC industry. The ideal candidate will thrive in a dynamic environment, maintain strong client relationships, and ensure the seamless execution of account-related activities.

Key Responsibilities :

  • Account Coordination :

Serve as the primary point of contact for assigned national accounts, ensuring timely and accurate communication.

  • Maintain and update account records, contracts, and documentation.
  • Administrative Support :
  • Prepare reports, proposals, and presentations tailored to client needs.

  • Process and track purchase orders, invoices, and account-specific documentation.
  • Monitor account performance metrics and generate periodic reports for internal and client review.
  • Client Relationship Management :
  • Foster and maintain positive relationships with key account stakeholders.

  • Address client inquiries, issues, and requests promptly and professionally.
  • Operational Excellence :
  • Collaborate with cross-functional teams, including sales, service, and logistics, to meet account requirements.

  • Ensure compliance with client-specific agreements, industry regulations, and internal policies.
  • Process Improvement :
  • Identify opportunities to enhance account management processes and improve efficiency.

  • Assist in the development and implementation of administrative tools and systems.
  • Qualifications :
  • Education :
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Management, or related field preferred.

  • Experience :
  • 2 years of experience in account administration, customer service, or a related administrative role.

  • Experience in the HVAC industry or a similar technical field is highly desirable.
  • Skills :
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Strong organizational and time-management abilities with exceptional attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to analyze data and prepare detailed reports.
  • Problem-solving aptitude with a proactive mindset.
  • Attributes :
  • Team-oriented with a commitment to collaboration and achieving shared goals.

  • Adaptable and capable of managing multiple tasks in a fast-paced environment.
  • Professional demeanor with a customer-focused attitude.
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