What are the responsibilities and job description for the Front Desk Coordinator position at Crescent City Smiles?
Crescent City Smiles is a patient-centered general dentistry practice dedicated to providing high-quality care in a warm and friendly environment. We are looking for a detail-oriented and personable Scheduling Coordinator / Front Desk Receptionist to join our team. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy providing exceptional customer service, we’d love to hear from you!
Job Responsibilities:
- Greet patients with a friendly and professional demeanor
- Manage appointment scheduling and confirm upcoming visits
- Handle incoming phone calls, emails, and patient inquiries
- Verify insurance coverage and process claims as needed
- Collect payments, handle billing inquiries, and maintain accurate financial records
- Maintain an organized and welcoming front office area
- Assist with patient check-in and check-out procedures
- Ensure proper documentation and accurate data entry in patient records
- Support the dental team with administrative tasks as needed
Qualifications:
- Prior experience in a dental or medical office is preferred but not required
- Knowledge of dental terminology and insurance verification is a plus
- Proficiency in dental software (such as Dentrix, , or Open Dental) is preferred
- Strong multitasking and organizational skills
- Excellent verbal and written communication abilities
- Professional and friendly demeanor with a customer-focused attitude
- Ability to work in a team-oriented environment
Benefits:
- Competitive pay based on experience
- Paid time off and holiday pay
- Employee discounts on dental services
- Opportunities for professional growth and development
We look forward to welcoming you to our team!
Qualifications
- Medical administrative support
- Medical scheduling
- Medical receptionist
- Medical records
- Clerical experience
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 32 per week
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Schedule:
- Day shift
- No weekends
Experience:
- Dental clinic: 2 years (Required)
Ability to Commute:
- New Orleans, LA 70122 (Required)
Ability to Relocate:
- New Orleans, LA 70122: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $22