What are the responsibilities and job description for the Assistant Front Office Manager position at Crescent Hotels & Resorts?
The award-winning Pittsburgh Marriott City Center effortlessly blends style & substance in the heart of the city. You'll find our hotel near Acrisure Stadium across from PPG Paints Arena & minutes from downtown. Spacious, intuitively designed rooms & suites feature pillowtop bedding, flexible workspaces, marble bathrooms & high-speed internet access; many also showcase views of the Pittsburgh skyline. Additional amenities of our hotel in Pittsburgh, PA include a heated indoor pool & state-of-the-art fitness center. Steelhead Brasserie & Wine Bar, our reimagined restaurant, offers a trendy ambiance & exceptional cuisine, while Crafted North stands as Pittsburgh's most exciting cocktail destination.
When you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent. We stand out in the hospitality industry because we believe in our people and our culture.
Engaged, satisfied and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion.
Our associates enjoy competitive salaries and a generous benefit package including:
Associate Referral Bonus
Performance Incentive
Medical, Dental and Vision Insurance
401(k) with Company Match
Paid vacation, sick, and holiday time
Tuition Reimbursement
Company paid STD/LTD
Company paid Group Life Insurance
Free employee meals
Hotel discounts (including friends and family discounts)
Employee Assistance Program
POSITION OVERVIEW: Supervises and oversees the daily operation of the Front Office ensuring a smooth arrival and departure experience for guests. This leadership role effectively handles guest inquiries, issues or requests and ensures they are promptly and efficiently resolved and supports and oversees the performance of the front desk on a daily basis.
