Banquet Houseperson - On Call $20.25/hr

Join the Sandbourne Santa Monica Team
Sandbourne Santa Monica is a design-forward retreat where hospitality is elevated to an art form. Every detail - from our thoughtfully curated interiors to the personalized service we provide - creates a seamless and memorable experience for our guests. We believe in setting the standard for excellence, ensuring each guest receives the highest level of attention, care, and hospitality.

As part of our team, you'll be immersed in an environment that values creativity, precision, and genuine hospitality. We strive to inspire connection, exceed expectations, and create unforgettable moments for every guest who walks through our doors.

If you're passionate about design, service, and delivering best-in-class experiences, we invite you to explore opportunities with us at Sandbourne Santa Monica.

We are looking for our next great team member to join us on our team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

About the Role

We are seeking a passionate and dedicated On Call Banquet Houseperson to join our exceptional team. In this role, you will play a vital part in delivering personalized service, upholding our commitment to excellence, and creating unforgettable moments for our guests. Whether engaging with guests, ensuring seamless operations, or contributing to our unique atmosphere, your role will be integral to our success!

What You'll Do

• Manually set up, break down, and service all meeting rooms in accordance with Crescent high standards of quality.
• Communicate with supervisor throughout shift to be aware of the work.
• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms
• Supply and replenish meeting rooms with clean glasses and fresh water.
• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.
• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

What We're Looking For

• A passion for hospitality and creating extraordinary guest experiences
• Strong interpersonal and communication skills

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
• Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).
• Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room.
• This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.