What are the responsibilities and job description for the Banquet Server position at Crescent Hotels & Resorts?
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
- Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family members
ESSENTIAL JOB FUNCTIONS:
- Take direction from Banquet Captains and execute banquet functions to include room set up such as linen, tableware and glassware.
- Responsible for setting up of the function rooms, coffee breaks, buffets and bars as needed using a BEO as reference.
- Attend Pre-shift meetings with Banquet Captain and Banquet Servers for every function.
- Make sure all meeting rooms are set accordingly to BEO’s and are clean and tidy at all times.
- Execution of steps of service and company standards.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve food and/or beverages in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Replenish beverages as needed and check with guests for overall satisfaction. .
- Once banquet is complete, reset banquet room according to Captain’s specifications to ensure the readiness of the room for the following function.
- Perform other duties as assigned.
MINIMUM REQUIREMENTS:
- Must be 18 years or older to serve alcohol.
- Requires a working knowledge of ala carte, fine dining as well as white glove practices.
- TABC certified and Tips Trained required; Food Handlers required.
- Must be available evenings, weekends, and holidays as needed.
- Previous banquet serving experience, preferably in a resort setting is valued.
- Comprehend reading materials, speak, read and write English.
- Maintain proper associate uniform standards and footwear which is slip resistant and polished.
