What are the responsibilities and job description for the Catering Sales Manager position at Crescent Hotels & Resorts?
The Sheraton OKC Downtown Hotel, located in the heart of Oklahoma City, is seeking experienced sales professionals looking to advance their career and join one of the industry's top hotel management companies. Managed by Crescent Hotels and Resorts and part of the Marriott family, our associates are offered competitive wages with an industry leading sales incentive program, a full range of benefits as well as access to associate rate discounts at Marriott properties across the globe. Not located in OKC? Relocation packages are available!
The Sales & Catering Manager is responsible for selling group and catering business from all markets/regions while maximizing revenues for all areas of the hotel. They assist in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.
BENEFITS:
- Signing Bonus
- Competitive wage
- Industry-leading sales incentive program
- Relocation assistance
- Growth opportunities!
- Marriott discounts at properties around the world
- Full range of benefits. Including:
- Medical
- Dental
- Vision
- 401K with company match
- Paid time off
- Tuition reimbursement and more!
A Day in the Life May Include:
- Prospecting for new business – Internet prospecting, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
- Building and maintaining strong client relationships.
- Responding in a timely manner to incoming group/catering business opportunities.
- Conducting hotel site inspections and client presentations both in person and virtually.
- Creating contracts and other related booking documentation as required including but not limited to activity tracking. Manage and maintain client account files.
- Detailing events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
- Creating group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
- Using negotiating skills and creative selling abilities to close on business and negotiate contracts.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.
