What are the responsibilities and job description for the Director of Banquets position at Crescent Hotels & Resorts?
Opportunity to work at a prestigious hotel with a reputation for excellence.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Competitive salary and bonus plan.
Potential for career growth and advancement within the Hilton brand.
Work alongside a team of dedicated professionals committed to delivering exceptional service.
What You'll Do :
- Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
- Manage Banquet Captains and the entire Banquet hourly team (FT, PT and On-Call) and be responsible for their schedule.
- Responsible for entire department payroll and Tips payroll processing.
- Perform in the capacity of any position supervised.
- Work closely with Conference Services Manager, Chef, Purchasing and all other Directors of the property.
- Know food preparation and service.
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and / or termination when appropriate.
- Utilize knowledge of physical capabilities of banquet space.
- Supervise the set-up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
- Responsible for monthly inventory of all banquet equipment.
- Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
- Attend various meetings including daily BEO meetings.
- Responsible for all Budgets for the department.
- Oversee and assist in collection of payments for banquet functions.
- Enter billing information into point of sale / automated sales system in order to generate a final banquet check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution.
- Solve unusual customer requests creatively.
- Serve guests, monitor banquet room activity, maneuver through crowds and staff.
- Write, use calculator, garnish and fill plates, fold napkins and handle hot pans.
- Stock supplies, carry trays, serve at arm’s length extension, set up banquet tables.
- Serve food, set up banquet tables, use telephone.
- Carry trays, glassware and beverage containers.
- Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions.
- Communicate both verbally and in writing to provide clear direction to staff.
- Comply with attendance rules and be available to work on a regular basis.
- Be hands-on with banquet staff as needed including set-up / tear down.
- Complete other duties as assigned by supervisor to include cross-training.
- This position will report directly to the Director of Food & Beverage.
Who You Are :
Compensation :
75,000 - $95,000 per year based on experience. This position will be part of Crescent Bonus Structure plan.
If you are ready to take the next step in your career and become a key player in the success of Hilton Denver Inverness, apply now!
Application deadline : February 28, 2025
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Salary : $75,000 - $95,000