What are the responsibilities and job description for the Group Sales Coordinator position at Crescent Hotels & Resorts?
Benefits
- Medical, Dental, Vision Insurance
- Paid vacation, paid Holidays
- 401k plan with employer match
- Long and short-term Disability
- Major Illness Insurance
- Accident Insurance
- Limited access to some resort amenities (Golf, etc)
- Retail and dining discounts
- Discounts at all Crescent Hotels & Resorts properties
The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?
No matter your career destination, we can help you get there!
With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?
Job Benefits
- Associate housing and shuttle service
- Weekly meal subsidies
- Golf and Amenity Privileges*
- Associate discounts
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- Retail and Dining at Horseshoe Bay Resort
- Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- Critical Illness and Accident plans
- Associate Relief Fund
*Privileges based on occupancy and business levels
Definition: The Group Sales Coordinator is tasked with supporting the sales office in many capacities. Being assigned to specific sales managers, (both remote and on property sales managers) the first priority is to work closely with those sales managers to assist in the daily functions associated with closing group business. Additional tasks may be required of the Sales Assistant on a daily, weekly or monthly basis ranging from additional office coverage to special projects.
General Duties:
- Track and coordinate activities of the Department
- Support assigned Sales Managers daily with various sales related tasks:
- Answer the sales lead line and distribute leads to the appropriate sales managers
- Lead tracking
- Input lead details into Delphi
- Generate proposals in Delphi
- Create Contracts in Delphi
- Coordinate customer visits (site visits) with the entire Resort
- Manage the online lead tools
- Assist Sales Managers with various daily tasks
- Thoroughly understand the sale lead process and stay current with any changes to Delphi
- Maintain professional composure in high stress situations in order to make last minute changes and communicate them to other departments, verbally or in writing
- Follow Resort rules and policies concerning Hotel and Club
- Perform mail-out duties such as thank you letters, comment letters, re-booking reminders, etc
- Proof all typing projects for accuracy of spelling and grammar before issuing
- Complete assignments as needed
- Manage and update when needed the department shared drive
- Plan for successor as position elevates
- Process Invoices for Sales & Marketing
Employment Standards:
- High school diploma or equivalent
- Communicate and disseminate information accurately
- Very detail-oriented and organized, pleasant personality
- Typing, filing, and general office skills
- Computer skills, to include Microsoft Office Suite of software packages
- Experience with event planning and management software a plus
- Must be able to type 40 words per minute.
- Must have neat and pleasant overall appearance.
- Must be able to comprehend reading materials, speak read and write English.
- Must have proven telephone skills
Physical & Mental Requirements:
- Must be able to reach top drawer of a four-drawer cabinet.
- Must have normal vision or corrective lenses.
- Must be able to walk as a daily routine.
- Must be able to ascend/descend stairs as a daily routine.
Must be able to interact with co-workers, and have a sense of TEAM
