What are the responsibilities and job description for the Housekeeping Supervisor position at Crescent Hotels & Resorts?
Crescent Hotels & Resorts invites you to embark on an exciting journey as a Housekeeping Supervisor for the spectacular Remi Hotel, a new build Autograph Collection. Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 164-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude. It’s five food and beverage outlets range from a 1940’s inspired café on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco.
Picture this: A vibrant tapestry of live, work, and play, where the city's elite mingle with young professionals in a symphony of luxury and excitement. Weekends ignite into an electrifying party scene as the Entertainment District transforms into a playground for the glamorous and the adventurous.
Adjacent to the Remi Hotel lies the crown jewel of nightlife, the renowned Maya Day Nightclub. By day, it's a sun-kissed oasis, beckoning with Vegas-style poolside parties. As twilight descends, it metamorphoses into a vibrant nightclub, drawing the world's most renowned DJs and performers to its stage.
We are committed to providing you with:
- Excellent compensation package.
- Operational incentive plan eligibility.
- An exceptional benefit plan for eligible associates and your family members.
- 401K matching program for eligible associates.
- Discounts at our Crescent managed properties in North America for you and your family members.
ESSENTIAL JOB FUNCTIONS:
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and heart of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to team members reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- Comply with attendance rules and be available to work on a regular basis.
- Clean guestrooms when necessary.
- Perform any other job related duties as assigned.
REQUIRED SKILLS/ABILITIES:
- One year experience in housekeeping leadership role preferred.
- Marriott brand, service, and systems knowledge are highly preferred.
- Ability to communicate in English.
- Spanish speaking is a plus.
- Available to work flexible schedule on a regular basis.
