What are the responsibilities and job description for the Night Auditor (Full-Time) position at Crescent Hotels & Resorts?
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join our outstanding Front Desk team!
We are committed to providing you with:
· Highly competitive wages
· An exceptional benefit plan for eligible associates & your family members
· 401K matching program for eligible associates
· Flexible scheduling to allow you to focus on what is important to you
· Discounts with our Crescent managed properties in North America for you & your family members
· Complimentary parking/ employee meals provided
Here is what you will be doing each day:
As a night auditor, you are a key player in the guest experience at our AAA Four Diamond accredited property. You will reconcile arrivals and departures while processing financial transactions to ensure payment is received. You will resolve guest concerns with Hilton's Make It Right, and ensure guest satisfaction. You will be well-versed in emergency procedures and act as the manager on duty alongside overnight security.
Does this sound like you?
You are a beacon of hospitality and nighttime, is your time to thrive. You work well independently, and are able to make decisions without others. You don't shy away from guest concerns, and find joy in taking opportunities to delight others.. You have a keen eye for detail and enjoy meticulously ensuring financials match and the daily transactions are properly recorded. You take pride in your integrity, time management, and people skills. You are looking for a consistent overnight schedule and are looking for a place you can grow.
Why Crescent?
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
