What are the responsibilities and job description for the Outlet Manager position at Crescent Hotels & Resorts?
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Assist in ensuring that the restaurant complies with sanitation and safety standards for guests and associates. Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in restaurants look appealing and attractive to guests. Follow up on work orders so repairs and maintenance of the facility are completed on a timely basis.
Monitor product quality and guest satisfaction in restaurants. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on the quality of service and food in the outlet.
Document inventory forecast usage and monitor supply so that restaurants are stocked with linen, glassware, silverware, china, and condiments, in order to provide service.
Abide by all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages.
Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
