Sales Coordinator

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Required Skills and Abilities:

• Assist in the organization and clerical duties of the Sales Office 
• Responsible for assisting clients with reservations and booking the reservations through hotel database.
• Create group bookings, manage rooming lists and handle changes.
• Assist clients with vouchers as well as folio and billing inquiries.
• Be point of contact for pick up reporting and distribution of resume and BEO packets to teams.
• Politely and professionally answers the telephone and greets clients.
• Maintain an organized professional-looking office environment
• Maintain an accurate and easy-to-use filing system for storing sales documents.
• Create and distribute reports necessary for Director of Sales
• Develop professional sales presentation materials, with guidance and utilizing available resources.
• Respond to inquiries - inbound phone, written, advertising, tradeshows.
• Conceptualize, draft, and send well-constructed and professional correspondence and proposals.
• Host property tours, familiarizing customers and potential customers with property features, products and services.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
• Other duties as assigned.