What are the responsibilities and job description for the Whitewater Activities Supervisor position at Crescent Hotels & Resorts?
Benefits
- Medical, Dental, Vision Insurance
- Paid vacation, paid Holidays
- 401k plan with employer match
- Long and short-term Disability
- Major Illness Insurance
- Accident Insurance
- Access to resort amenities (Golf, etc)
- Retail and dining discounts
- Discounts at all Crescent Hotels & Resorts properties
The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?
No matter your career destination, we can help you get there!
With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?
Job Benefits
- Associate housing and shuttle service
- Weekly meal subsidies
- Golf and Amenity Privileges*
- Associate discounts
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- Retail and Dining at Horseshoe Bay Resort
- Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- Critical Illness and Accident plans
- Associate Relief Fund
*Privileges based on occupancy and business levels
JOB SUMMARY:
Do you want to play games all day in the beautiful Texas Hill Country at Horseshoe Bay Resort?
Activities Supervisor to assist with overseeing Kids’ Club and Whitewater Putting staff to ensure that they are adhering to all resort and hotel policies, procedures, regulations and standards while striving towards total member/guest satisfaction. To ensure that Activities staff are working in a professional manner at all times.
Will perform Activities Attendant responsibilities and duties when assigned. Supports the Activities Manager by assisting with staffing coordination, program details, and training of Activities and Putting Center staff.
ESSENTIAL JOB FUNCTIONS:
- Responsible for assisting the Activities Manager to ensure the efficient and professional running of the Whitewater Putting, Activities, and Kids’ Club programs.
- Handle resort members/guests problems, complaints immediately by consulting with Activities/Kids’ Club/Whitewater Manager.
- Be highly familiar and adhere to all Horseshoe Bay Resort policies, procedures and standards.
- Create a productive and positive atmosphere at all times; have a good relationship with all associates and all departments.
- Ensure all associates are very familiar with all aspects and areas of the Resort. Activities program attendants are considered outside concierge’s.
- Ensure Kids’ Club, Activities, Live Oak Lawn, Paseo Pool activity areas are always clean, neat, organized and stocked properly with all necessary supplies.
- Assist with planning department meetings daily, weekly & monthly.
- Ensure associates are aware of daily duties and responsibilities; train new Associates. Assist all associates with questions, problems which might occur.
- Ensure that all supplies for Activities, Whitewater Putting, and Kids’ Club programs are well maintained and notify Manager when running low.
MINIMUM QUALIFICATIONS:
- Minimum age requirement – 18
- High school diploma or equivalent.
- Computer skills to include email, web browsers, and Microsoft Office suite.
ADDITIONAL QUALIFICATIONS:
- Previous experience working with childcare or activities programs preferred.
- CPR and/or childcare certifications preferred.
- Report to work on time with proper uniform, including name tag.
- Personal appearance must comply with the standards of Horseshoe Bay Resort and Crescent.
- Have knowledge about events, promotions, etc.
- Develop knowledge about frequent resort members and/or resort guests.
- Be familiar with cultural differences in order to meet all different customer needs. Be knowledgeable about etiquette and protocols pertaining to a diverse guest population.
