What are the responsibilities and job description for the Field Service Technician position at Crescent Multimedia Solutions?
Crescent Multimedia Solutions, Louisiana’s Premier Commercial Audio-Visual Integrator, is searching for reliable, hardworking people to join our in-person team. We are looking for experienced Field Service Technicians with at least two years of experience in the following areas: Multimedia installation, excellent advanced troubleshooting skills, programming of systems including Extron, Crestron and Biamp as well as other technology systems.
Responsibilities:
- Establish and maintain positive, professional relationships with clients, site supervisors, project partners, and other trades.
- Complete daily service assignments and update the status through appropriate channels.
- Self-manage your on-site activity during all phases of service and configuration of integrated technology systems, under the supervision of the Service Director
· Must have the ability to calmly and effectively communicate with clients and be a motivated self-starter under the direction of the Service Director. Complete daily service assignments and update the status through appropriate channels.
- Demonstrate the company’s commitment to superior service through sensitivity to client requests and needs
Qualifications and skills:
- Ability to read and interpret electronic schematics, wiring diagrams and user manuals.
- Ability to communicate effectively in person and/or via email, phone, or text to varied audiences.
- Ability to work under pressure, assess multiple demands, and manage priorities.
- Attention to detail
- Positive can-do attitude with the ability to remain flexible.
- Ability to achieve timeline goals independently without micromanagement, while escalating feedback or issues accordingly.
- Have a minimum of 2 years’ experience in commercial multimedia systems, installation or service.
- High school diploma or GED required; a formal education in electronics or related field from a trade school is a plus.
Bonus:
- College degree in a related discipline
- AVIXA CTS-CTI-CTD certifications, DSP audio and/or video calibration, and AMX/Crestron/Extron control systems programming and/or certification in various recognized institutions is preferred.
Requirements:
- Must be able to work within varied conditions, some which may be small or confined.
- Must provide own tools
- Physical requirements include standing, sitting, walking, bending, climbing, reaching and lifting up to 80 lbs.
- Flexibility to travel or work overtime as necessary; some overnight stays required.
- Valid driver’s license & clean driving record.
Benefits:
- Paid time off after eligibility period.
- Health Insurance--Company Sponsored
- 401K with 4% matching after 1 year tenure
- Positive environment and culture focusing on training and professional advancement
- Job Type: Full-time
- Pay varies based on experience.
Job Type: Full-time
Expected hours: 40 per week
Schedule:
- 8-hour shift
- Monday to Friday
Website: Crescentmms.com
Join our team as a Field Service Technician and enjoy competitive pay, ongoing training, and opportunities for career advancement. Apply now to be part of our dynamic team!
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Programmable logic controllers: 1 year (Required)
- Mechanical knowledge: 1 year (Required)
Ability to Commute:
- Metairie, La 70001 (Required)
Ability to Relocate:
- Metairie, La 70001: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person